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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1145 Showing 22,881-22,900 of 38,694 reviews
  • Rated 5 out of 5 stars

    This was one and done in a trice! Thanks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by the two young men. They had us wired up and remote ready in no time. Always a pleasure when the Geeks come over! Thank you guys...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    setup of new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young gentlemen that setup our new tv were very polite and helpful with info on how it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sevice professionals were on time, courteous, and efficient. We provided the mount and the entire process took about a half hour. They were friendly and removed all the trash collected from the mounting. I would be willing to use them in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Antonio and his friend set up the whole system and gave me advice on getting a better sound bar (Sonos)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME SERVICE!! We had Matt Mullins install our tv and he did it with ease! He was a great guy and was thoroughly impressed with his speed, accuracy and professionalism!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted, connected & setup TV efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team did an outstanding job of changing out and mounting my new 56" monitor on a long mounting arm. There were meticulous at getting it centered and straight on the arm. setup was also spectacular.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    didn't get the geek squad the direct tv man came.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't get the Geek squad. The direct TV guy came and he knew nothing about setting up the TV, so I had to call Samsung. We were told the geek squad would be there and would also be able to help us set up our tv.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    looks nice in my living room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its great to have it up , since I have two small boys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travis was excellent. He is very well informed on the equipment. He was extremely patient with an informed customer like me. He answered all of my questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    but the mount purchased was substandard. Therfore it was not a problem with the techni ian but with the mount that was purchased to have the television mounted on. Iam considering purchasing another bracket for the televion to be mounted on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue.... again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very knowledgeable, friendly, and helpful. He respected my home and cleaned up after himself. I was super pleased with the entire install...mount and TV. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Debbie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the T V The Geek Suad did a great job on the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt—professional—did excellent job and make sure I was satisfied before leaving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the bomb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Victor and Ismial did a great job. They work very hard and are careful in everything they do. I really appreciate their efforts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy mounted tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv that I purchased at Best Buy got to stand and made appointment for them to mount tv to wall they did a good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Erick and his partner were great and professional, fast and same time good timing for installation.. thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great! So nice and informative. They definitely know what they are talking about and were very patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jeff B

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that did my work were friendly and did a great job. Super happy with the job they did. They also worked good together. Geek squad is lucky to have them on their team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always on time. Always does the job right. Always offers great options to consider for TV placement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek quad mounted my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemless experience, the guys were very professional and tedious

    I would recommend this to a friend
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