Customer Ratings & Reviews

Having some problems with tv that was moved upstairs. Sometimes when we cut it on, no picture, sound yes picture no. We have to unplug the cord then plug it back and the picture will come on. This never happened before. Only happened after they moved it and connected it.

Very nice TV for senior investing in her first smart TV. Only down side is the remote is not very user friendly, again for first time smart TV user. Glare from windows does effect quality of picture.

Outstanding work by the crew. Arrived on time and was very professional.

Fast with both tv mounts but still good work. Both employees were a pleasure.

Install went perfect. Guys were on time and file product looked great

I have had a great experience with geek squad they made sure i had everything that was needed, and they also did a great job of communicating.

Very professional. great work and cleanup. Fast and efficient,

Canceled setup since it wouldn’t be done before we went on vacation, probably would have been good tho

John and Noah arrived on time and were pleasant to work with. They answered our questions and installed our TV in good time. They cleaned up after and took the time to explain how everything works.

The young man who came out to setup my new TV was knowledgeable and courteous.

Love the service was very quick and they have casual conversation will do every time.

The squad came in and did their thing. The young lady was very knowledgeable about where to place the tv and the young man was very proficient with how he handled the tv. I am happy with my purchase.

My service was exceptional. The guys came out on time and installed my TV. Not only did they install but they programmed my new remote to assist me with my new TV.

It took two visits to get the TV adjusted properly but now it's perfect. The Geek Squad agents arrived on time, were polite and friendly and did a great job.

Very Knowledgeable and provided excellent placement of tv.

Marcus and his crew got my install done in under an hour. I thought about doing this install myself on my fireplace but I am SO happy I chose to have Best Buy do this. They were fast and performed quality work.

These guys were awesome. This is the 2nd team I've worked with (in two different states) and I've been happy both times. They went above and beyond and were very helpful and respectful.

Agent showed up in a specified time. Installed quickly and professionally. Fully explained remote, etc.

Team was great in explaining set up, best position, measurement and viewing angles. Gave their input for best quality production of home theatre set up to maximize sound, video and experience. Def recommend the team for future installs.

The techs installed my new 65 in TV and hooked everything up in a very short time. Even took away my old TV.