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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1147 Showing 22,921-22,940 of 38,694 reviews
  • Rated 5 out of 5 stars

    Superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel the price was very reasonable. Installers arrived when they said they would. Called before arriving. Installation set-up was done with no delays. Clean-up was superb. All trash was removed at completion. Operation was explained in full.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great and tv is mounted perfectly. Brought 3 guys to lift the 100" tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon Robertson and his helper Richard were on time, very professional and I’m very satisfied with the work that they did for me in both bedroom and living room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! I have used them twice and will definitely do so again!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We hired Geek Squad to install our new tv. They were prompt and super nice. They talked us through using the new tv and recommended additional items to maximize our tv viewing experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Installation y Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason and Mitchell did an outstanding job installing our Samsung 75” tv. Jason explained how to use the remote in an easy to understand way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was wonderful and so is Best Buy customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy & Geek Squad # 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire TV install went perfect, from the mount itself to the actual TV. I thought of another store, but I’m glad I went to Best Buy. The installers were very respectful and very clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called in advance of the appointment. After the discussion they are unable to install the bracket on our fireplace due to the material/bricks. The appointment was canceled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Greatness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the television on the wall in the very place I requested. They explained everything to me step by step.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation on wall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had techs come by to install a 43inch tv. Took them a short amount of time. Very helpful and polite. Will recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right guys for the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both of your greeks squad Guys were great, they were professional to care business. Didn't leave a recommend Them anytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad arrived on time and completed quicklt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers arrived on time and were professional and courteous at all times, They connected the TV, to my receiver, verified that the speakers worked and checked my universal remote to make sure it was setup correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new Samsung TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks were on time and knew exactly how to set my new Samsung TV up on the wall bracket as well as programming the Smart features. They also my old TV upstairs so I could donate it to charity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install Samsung 50"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent was wonderful. He went above and beyond to make my 93 year old mom Happy. Quick install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad intalled mt tv quickly and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional in mounting and connecting my 65 inch tv...i was truly amazed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Instal Samsung 0LED 55

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted TV just fine but dropped one of the metal supports and damaged the hard wood floor, did not spend any time explaining to new remote, seemed in a hot rush to get to the next instal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hung my TVs quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been my friend for online and in-home services gor years. The more you use the in-home services, the more you save. I'm guaranteed satisfaction and so far, they're right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    prompt quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    arrived on time following a phone call to confirm the address and service. They installed 2 wall mounts and tv's in about 2 hours. Set up the tv's and the remotes and went through all the features/functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy eyes and ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks were great. Knowledgeable and REALLY wanted to do a great job. And they did !

    I would recommend this to a friend
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