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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1148 Showing 22,941-22,960 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad was very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very efficient in setting up my tvs and showing me how to use them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knows what they’re doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek professionals did the TV installation perfectly, interacted perfectly, and did all the pre-and post- communication perfectly. It’s not a cheap service but you do get what you paid for and then some. Geek Squad = Done Right The First Time (sm).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. I can get to my peripherals. I can pull it away from the wall and adjust easily. Don’t waste your time and money on anything cheaper.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad did their thing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad people were great and set up my tv efficiently and perfectly. There was a scheduling mistake with Best Buy, otherwise i wouldve rated this as 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad takes the headache out of TV install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech support gives me free installation service on things bought from Best Buy, and this service is always great! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An efficient and knowledgeable experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv, made sure it connected with my wi-fi and checked that it worked perfectly for us. They said they are available to assist at any time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Geek service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ) he explained what he was going to do, did it, and indoctrinated me n how to correctly use the remotes. The only downside was my Wii cannot play as is on the tv. John Daddona

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two-man team arrived promptly, donned their China-virus protective gear, and got right to it. Very courteous and professional. Explained the various controls, answered questions. Couldn't have asked for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service technician was very professiona

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service technician was very good at his job. He was business-like and worked efficiently. He explained the workings of the TV to us and offered suggestions to improve our viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Representative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bree Floyd who did the install was incredible. Friendly, fast, funny, informative. I hope to get her anytime I have someone come to the house to do any install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad handled the installation of the wall mount, which fits perfectly and uses 100% of the space available for the TV. Mount is solid and stable, and puts the TV screen exactly where it needs to be for full coverage for everyone in our living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek quad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer who came to my home was awesome very nice and courteous! He was very informative and explained everything he was doing. He was on time and even Cleaned after the installation was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job mounting the tv and sound bar. He even installed the wire hiding strips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs Up for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were super pleased with our installation service. The technicians were on time, knowledgeable, friendly and efficient. So much easier than trying to hang a large TV ourselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job Geek Squad. The agent mounted my TV and connected the devices. He was very professional and the job was neat. He had my TV up and running. I wish I had it mounted a long time ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and fast. Left the area clean too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way your team sets up the televisions. Always efficient to every detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very impressed with the Geek Squad and how through of a job that they did. They mounted our television so there were no wires showing and they did a great job of cleaning up after the project.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was precise!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who came to mount our tv were super nice and knowledgeable. They knew exactly what to do. They were super careful around our furniture. The were precise and extremely professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast and professional. They also explained how to operate the new TV's remote and the features of the TV.

    I would recommend this to a friend
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