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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1151 Showing 23,001-23,020 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great team

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad people are very nice and respectful. This last time my dog barked the whole time. He never lost his politeness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could not have been better!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were just fantastic- professional, personable and very knowledgeable. Everything was done on time w/good communication. The level of service was excellent-something that does not happen often enough these days. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional gentleman who were very enjoyable to talk to and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV connect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, the agent that came to reconnect my smart tv on 08/20 was not able to locate cause. Finally, someone came out yesterday and located a missing cable. My smart tv is working smoothly. Great tech.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Great mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mounts and they hold every inch of my 50-80 inch tv. But again friendly service but policies are always changing. They can cut holes in wall but can not run cords in walls. So then whats the point of in wall mounts.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad mounted my 85" tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe in given credit when credit is due! I received the BEST service when Chris and Josh showed up to wall mount my 85" tv. Professional and followed all the Covid-19 guidelines. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and fast. Left the area clean too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provided excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians were more OUTSTANDING than expected and well worth the cost. Their knowledge and patience provided much needed support to install and use the Samsung 75" tv. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and Beyond

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents, Leon and Jerry, were very respectful. They even went above and beyond by coming back to our house to connect the HDMI cables which we didn’t have a longer cable at first when they came. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not the best but okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfie,d but not entirely and stations are a little complicated to get too.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Decent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They handled a challenging mounting job pretty well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very professional. Did an excellent job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish I had been there to oversee mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used Geek Premium mounting service to replace wall mounted tv with new larger Samsung . Was not able to be there and wife was the go to person for the service. Not bad results but I had to personally do some wiring tweaking so that it looked "cleaner" and add a flat multi plug connector for the blue ray, cable box, etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done in no time

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently. moved to a new house and we wanted two TV's mounted on the wall (46 and 65 inch). The Geek Squad came in put up both brackets and mounted the TV's in less time then it would have taken me to get everything out of the boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did fantastic job installing the TV as well as guiding simple TV functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Onel to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Onel was great answered all my questions and made the order easy. I had tried to contact another sales person some time ago who never responded to my email. Your Magnolia person was great and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the support you provided, we are still learning about how to use our new streaming service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Swivel Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, worked on my new Samsung well. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a terrific job in installing our new TV, a family gift for Christmas! They were nice, polite, & quite efficient. Thank you to the two young men who did this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were absolutely AMAZING! Very professional, quick and helped with all my questions. They made sure I knew how to work everything before they left. They were prompt.

    I would recommend this to a friend
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