Customer Ratings & Reviews

They provided the best customer service possible. They were neat. Organized and professional

The agent was courteous and professional. He did a great job. And answered all our questions.

Representative was knowledgeable and took time to be sure everything was done properly and that I understood how to work everything

Easy install, worked on my new Samsung well. Would recommend

Geek Squad Technicians did a great job! Connected everything and even came back for free because I needed a different cable. One negative. When ordering online they dont tell you that you need longer and "in-wall" rated cables.

Very nice TV& setvice, beautiful colors, highly recommended

The two guys that came to my apartment and installed the TV mount and the TV were awesome!! So friendly, courteous and professional!! I could not have asked for a better experience!!

These guys were great. This revue sucks requiring 50 characters

The installers were professional, went above and beyond with the install. They explained everything to me giving opitions, I didn't some of the hardware but the techs did, making the install smoother.

Worth every penny !! At first was hesitant but I absolutely love this tv. It looks so nice in my living room and is mounted above my fireplace, so with the art display futures, it’s just cool.

Our guys were great. Respectful, personable, conscientious.

Technician was very professional and thorough. Addressed the issue and answered all my questions. Very nice and courteous.

The tech that brought out the TV was very polite and extremely helpful. I will use Geek Squad everytime.

the guys were great and neat and fast. thanks. this was the 3rd time using geek squad from newport news best buy

The agent did his job. I was disappointed when I learned that installation was not free. That was one of the reasons I became a Total Tech Member.

Great people , both installed my new 85" tv with no problem. Quick, and professional. Even helped me move my other tv downstairs.

The agents (Leon & Javid) mounted the TV & helped me choose the appropriate height while I sat from a distance. They were very knowledgable and helpful. TV is perfectly aligned/balanced !

Always great work and service from Geek Squad. Very nice people they send to your home.

Super professional group of guys. Worked seamless together to install my 98 inch TV with no issues.

Noah from Geek Squad installed our TV and swivel/mount. He was very polite and efficient. This is the first time we used Geek Squad to install at our home. Will definitely use them again.