Customer Ratings & Reviews

Mounted TV and connected speakers. Took the time to show me all the remote and tv features. He made cutting the cable cord much easier transition.

Had the Geek Squad move my 75" TV to another wall in my Family room. They were so efficient and perfect in their work. Makes me happy to be a Tech member

They are wonderful!! Deco mow covers entire home and yard! Thanks!

Sound very poor, needs sound bar better then a $225 one. Color good for the sale price, under $300 including tax delivered and set up.

Technician was friendly and helpful. Had a few problems attaching to the older wall mount, but was able to solve it.

The installation tech was on time, courteous, and knowledgeable about the TV I purchased and gave me a tutorial of its features. He mounted a new bracket and even hid the wires above my faux fireplace. This service was definitely worth the money!

Great customer service explained everything was done in a professional and timely Manner couldn’t have been better!

Like the install and the professional that it wa sdone also making aure bo cabels are shown

Always willing to price match items without the hassle. No issues ever with returning items.

The Geek Squad was knowledgeable, quick and helpful in answering all our questions.

Efficient and very helpful with tips. Installer referred to himself as Geeky Joe, and told me to call him anytime with questions. Friendly and very good at what they do.

The agents were great. They uninstalled my old tv, installed the new one, hooked up all of my devices and answered all of my questions.

This is the fourth or fifth TV I've had the Geek Squad mount and connect. This time as usual they were on time, friendly and did a great job. Ran through the new features on this TV.

The Best Buy install team was very professional and helpful and answered all our questions.

The team that installed my 75" television was very professional. They were careful to keep me informed of a time and kept the appointment. The followed safety protocols and made sure all was done correctly.

Fits perfectly in our rooms and is so easy to maneuver

The young men who came here could not have been more helpful, more informative or more professional. They were five star.

Another great job by the Geek Squad. We have used them several times to hook up TV's in our house and they did a great job!

"Save yourself a lot of time and frustration and go somewhere else." The mounting itself was done well. However, the process was not worth it at all. I took off work to be available and they no showed. Not only did they no show, but they couldn't even be bothered to let me know they were running late and would not be there. I called to check and was told to wait longer. So we did. We missed a couple of planned events to make ourselves available. It was well past the original scheduled time frame. Still nothing. Called again and was told they wouldn't be out until the next week. Not once did I receive a call. Not even when I was told I would be called back. After sharing my frustrations with the no call, no show I was told I would get a gift card for my troubles. This would have helped to make the situation right had they actually followed through with it. I was told the card had to be physically mailed and could not be emailed. Also told that it could take up to two weeks to get the card. So two weeks go but still nothing. So I called to check and they informed me that there has been a problem with the card. Instead they are going to credit my original card back. This would take 7 to 9 business days. So I wait. Big surprise, my card is never credited. It's been well past the estimated time. So I called and after getting passed around to different departments, no one can seem to help me. Several hours and several disconnects, I get nowhere. Not once had Best Buy reached out to me to try and make this right. Save yourself a lot of time and frustration and go somewhere else.

The techs were professional. The work was neat and quick