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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1158 Showing 23,141-23,160 of 38,694 reviews
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television, dvd and soundbar all hooked up and working as they should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rapid service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came back two times to make it right. Technicians very good to explain how to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technicians were fantastic and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV installation and cable connection. Very happy with new Sony A80K 77. Best TV so far not too dark or bright, perfect tv resolution and processor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys, on time, efficient, good explanations, very clean work ( one vacuuming while other drilled holes for mount).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was great. They arrived on time. Great communication. Got the job done quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yup - they did it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new apartment has very strange walls. They are much harder than my old apartment, so when I made the appointment, I advised that I had concrete walls. No problem for the Geek Squad. Fast and friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paying for this service was the right thing for us to do. There are reasons we have to get help, and the crew from Best Buy contracting through B & K communication was beyond outstanding. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Poolhouse tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount was perfect for my tv. The guys that did the install were very professional and it turned out great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad group does very good work and are friendly. Always willing to give you a helping hand with the new product they installed. They have installed 5 tv mounts to date in our new home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv connect was a good choice for this tv set - easy hook up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very nice and respectful, was happy with their install job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came in and installed my new TV and connected all my devices in a quick and clean way. My wife truly appreciated their efforts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was very professional and puntual arriving at the house for the installation. They are very knowledgeable and customer care oriented. TV was installed in a efficient manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech team were very professional and helpful explained operation in detail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad techs were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were professional and installed the tv wall mounting with no issues. Showed me how to use the remote; synched it to my other remote; took boxes, packing with them!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with their work. Would tell a friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy did a excellent job of installing the tv in my movie room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Punctual and knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my 80" tv mounted by the Geek Squad. They were on time, professional, and very knowledgeable. Took them approx 1.5 hrs from arrival at the house until they were completed. They even set up the settings n my new tv before they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices. They were excellent as always. Professional, efficient, knowledgeable, and personable. Could't ask for more. Hard to find these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    people that care - great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service polite and caring employees they really try and help

    I would recommend this to a friend
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