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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1159 Showing 23,161-23,180 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad Installed my Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very nice and respectful, was happy with their install job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top quality TV installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed my 2 large TVs did an excellent job! They took their time to make sure mount placement was accurate and everything looked great when finished. They were knowledgable, professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and surround sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well and they did a great job making sure it looked professionally done. Nick and Dougie are an awesome team and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy did a excellent job of installing the tv in my movie room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    people that care - great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service polite and caring employees they really try and help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crazy not to use Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bill from Geek Squad and his partner were exceptional. Professional , fast and efficient. A pleasure to deal with and fantastic representatives of Best Buy. Whatever you pay them it isn't enough@

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problems resolved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Several factors conspired to make this an extended project with 3 separate home visits. Keating, the store manager, worked with me to make it right and his help made the project more than satisfactory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" Sony Bravia TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    75" Sony Bravia is a great TV and sound quality. Easy to use. The picture quality is amazing!! Geek Squad did a wonderful job of setting up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and willing to answer I had. They arrived on time and completed the job quickly without any shortcuts!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installers put in the upgraded mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ... agent very helpful, competent, and completed the task without delay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad mounted my wall mount tv and hooked up my sound bar , very impressed with their work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the gentlemen who came to install our TV were awesome. They took our old tv down for us (we weren't at to lift it), installed our new wall mount and tv all the while being very professional and knowledgeable.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    hard to pull from wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems sturdy, hard to pull out from wall, tilt does not stay, best buy installed did not cover cord or put them in correctly not sure if its the installation or product the extra money was not worth it ,have another less expensive one that works just as well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great support, great installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation guys were great, respectful, clean, and easy. They walked through the new features and made sure I was happy asking enough questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv mounting service. Friendly and quick service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes Geek Squad very helpful !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YES they worked (Geek Squad) on my flat screen TV and remote control, very pleased !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install and gave me good information .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed the faulty new TV and install the new one. Made adjustments to the TV regarding the light levels and sound. I just wish that the second TV worked. Waiting for the third one to show up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money Well Spent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic job by the Geek Squad installing my soundbar and mounting it along with TV. It was especially tricky due to the DirectTV connection. They did an amazing job. Timely, courteous, professional and cleaned up after themselves. I would hire them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guy carefully mounted tv to full motion bracket and explained position options. He was careful and quick. He connected all my devises and explained access options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can I give the geek squad 10 stars? The guys were that good. On time, wore shoe coverings, protected the floor and on on SUPER job guys and thank you

    I would recommend this to a friend
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