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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1161 Showing 23,201-23,220 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came and hung up a 55" TV. The team took great care to ensure placement was the appropriate height and level. Really appreciated their help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike was amazing in getting my TV set up . He had so much patience with the cable provider who was not much help. I would not think twice about requesting Mike to help in setting up computers, TV's, audio systems, etc. Very pleasant and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable technician.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technician knew electronics so very well. He did everything so smoothly and quickly. He explained everything to us as he went, and everything was working very well before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad went above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Very courteous and knowledgeable people Service is exceptional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vic was meticulous and very informative he was very clean and professional in his work and made sure everything worked before he left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where professional polite and efficient Love the guys who installed my tv it was perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick mounting of TV to wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad techs mounted TV to wall as well as soundbar to the TV. Techs provided their thoughts on several alternatives and provided guidance on some of the options on the TV. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied with TV installation by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my new wall mounted 85" TV. Technicians were friendly, efficient, and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Does IT again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fantastic. Got my TV and sound bar mounted, my cable and internet connected and they were able to hide the wires as well. Really professional and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a fine job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameron was very professional and efficient! A really nice job done by a qualified installer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 7077 inch TV had it installed from Best Buy.. I was very happy with the installers did an excellent job very clean very respectful well use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV/Display Setup & Mounting in home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is very reliable to assist you. TV’s are very heavy to lift. They do a great job to install and connect devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top flight service but very pricey!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and didnt leave a mess. A little pricey. I think they shouldn't charge $199. A little on the expensive side in my opinion. I have no problem with the service. My issue is the installation price over $200.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    40" TV hook upp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were efficient and polite. My complaint is not with the agents, but the price. I have the tech plan and the complete job was over $400.00 They were here about 45 minutes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jim B.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and install were right on time and met my expectations. My problem is that the TV has no hard copy manaul for it or the remote,internet is nearly as good or usuful as a hard copy manual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work,on time, no hassle, very professional installlers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tha Geek Squard mounted our TV and mounting bracket not bought from Best Buy. They came on time. Very professional, clean, organized,wore there mask, identified themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was perfect, tv works great. We now have a theater in our family room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting ran long

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ended up running outside of the allotted time due to the thickness of my rock in the desired location. The agents stuck with it and got it all done very well, but I was not able to be there for a demonstration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt, knowledgeable, and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad provided great installation service. Prompt, knowledgeable, and efficient

    I would recommend this to a friend
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