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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1163 Showing 23,241-23,260 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great Geek Squad technician and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad technician was terrific! Very efficient and knowledgeable. He set up many functions for me and shared some guidance on the various options. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection plan! If anything happens best buy got me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service with a bang!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service. Luckily they installed it because I didn’t realize that the mount didn’t include a specific piece needed for my apartment setup! Quick, professional, and the TV looks amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with the job the geek squad did. There can be improvement on the people who set up appointments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt, considerate, and true professionals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered a TV to be installed at my parents house. Geek Squad made sure the TV was installed and took the old tv. Thank you guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV , unale to connect to all units due to the change in location. Issue not caused by the Geek squad. Great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected everything. He was friendly and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad keeps trying!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has come to my home a lot due to the TV that I have but they are always so nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent delevery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much , i had best experience with best buy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was done professionally. Professionalism was at it highest during the entire visit. I would recommend BEST BUY GEEK SQUAD to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my new TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were the best, set everything up for me mounted my TV and showed me how to operate the fire stick and everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional, polite and helpful. They were also reasonably quick, and did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has been pleasantly helpful and profes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service with professional knowledge and mounting of my tv and appropriate and accurate device connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Smart TV that we basically purchased for the Prime Video so my husband could watch the football game when he went to bed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HappyConsumer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy TV Installation by the Geek Squad is A+ (Service is/was timely, helpful, and a good experience. Will use them for all future electronics as well as appliances. Very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents had to move old tv wall mount up 3 inches redrill holes for tv bracket and remount they cleaned up plaster dust when done and tv bracket very nice job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. Very respectful of me and my house. Hung TV and hooked everything up. Answered all question and didn't leave until they showed me how to use everything.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't bother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an average job at best. They were helpful to lift it up and place it on an existing bracket I already had on the wall. Did a very cursory job in managing the wires, didn't check for level until I asked, and didn't notice the TV mount was not flush to the wall. After they left, I rerouted all the wiring behind the TV for a cleaner install. I'm glad I didn't need them to cut into my wall or route any wires from my system to my TV behind the wall.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new television and my geek squad James and Joseph were amazing thanks guys for making my experience the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Y'all are amazing..i

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything ive gotten from y'all. I don't hear any problems

    I would recommend this to a friend
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