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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1165 Showing 23,281-23,300 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered, mounted and installed my TV and soundbar. They even took my old TV upstairs for us. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation Can't Get Better...!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keith delivered and installed my new QLED in less than an hour, taking down old and putting up new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent performed all required tasks professionally and timely. Gave instructions upon completion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service getting tv set up and sound bar working. Took all the boxes away too so we did not have to dispose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 55 tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived promptly and were very respectful. Made sure that tv was leveled and working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mount installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very friendly. They even took the time to help me set up my apps on my new TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV quickly, much nicer watching them then try to set it up myself. Very happy with TV and set up. The added benefit of having Geek Squad help me with my computer is the store is terrible. The only thing they will do for me is tell me my computer is to old and to buy a new one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad when you need anything installed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a fantastic job mounting tv in a tight spot. Friendly, efficient, knowledge and professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection plan! If anything happens best buy got me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean was awesome! From his phone call prior to installation to completed install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up tv, connected all devices, double checked Wi-Fi, and instructed me where necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional. Engaging. Talked to us about every step in the installation and what would be best for our viewing. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv and audio installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad called ahead to confirm the appointment and arrived on time. During installation they were very professional considerate of where we wanted thing to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Technican

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technican was awesome. Did the job extremely well. Cleaned up after himself and explained everything he did. Also explained the features on the TV and also showed us some things unique to the TV, such as extra channels and features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job and answered all our questions. Will and have recommended Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Y'all are amazing..i

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything ive gotten from y'all. I don't hear any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent delevery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much , i had best experience with best buy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performed a difficult fireplace TV mount without complaint or additional fees - very grateful and impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people are truly professionals. Quick, efficient, knowledgeable, clean and considerate of covid-19 protocols. I have used these service many times over and have never been disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men from geek squad were amazing. They explained everything they were doing. They made sure the mount was safe and secured before they left

    I would recommend this to a friend
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