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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1166 Showing 23,301-23,320 of 38,694 reviews
  • Rated 5 out of 5 stars

    Wouldn’t ask anyone else to do It but them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete professionals and experts. Came into my home with masks and booties over their shoes. Were precise on the install and set up. Completely earned my respect and trust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did exactly what I wanted them to do. I wanted to make sure the tv was centered on my wall, and everything was connected properly. When the TV was not perfectly centered they took the TV off the wall and moved everything to ensure it was correct.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv wall mount

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice tv mount! exactly what I want & the price I wanted to pay!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were friendly and did great job of mounting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install new TV and bracket

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall everything went as planned. The only area was downloading or making sure our channels were all working properly. After a few days we were able to figure out how to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new TV at Best Buy online, I had it installed by local my Best Buy. The guys were on time, polite, professional and neat. They showed me how to use all the features of the new TV. It was the type of service I wish to see everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best! Very knowledgeable and professional. Extremely helpful. Cleaned area when job was finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were so fast and friendly. They set everything up for me and answered all my questions. A+++ Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV and connected it to all my devices They did an excellent job. I am very pleased with their work!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clay and Alvin did a great job. Clay has done work for me in the past, and he is very thorough, personable, and professional. I would let him work on any of my home theater system, at any given time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK team was exceptional; fast, efficient, professional. Set-up was successful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original install time was a 6 hour window. But they called and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Timely, polite, professional and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again, when dealing with Geek Squad you don't have to worry about anything. The technicians are smart, knowledgeable, and professional. After my recent experience with them, I am sold from here on out. Geek Squad all the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Demarcus was superb. He was very efficient, and made adjustments to the mount to get the TV exactly where I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my Tv and all my devices. We’re very friendly and knowledgeable and happy to provide service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was so worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very courteous, knowledgeable and quick. They did an excellent job mounting and setting up my 75" tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installs everything great

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eveytime best buy send someone out to install anything i buy it is always great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad mounted the TV quickly.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job. They have did this many times before and experience paid off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good experience. I would recommend, however, that if you find yourself in my situation of not being able to get internet/cable by the time you are having things set up, WAIT. They did such a good job connecting and hiding everything that its hard to vet back there after the fact. Still would recommend. They made is so easy.

    I would recommend this to a friend
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