Explore the latest Back to School techShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1167 Showing 23,321-23,340 of 38,694 reviews
  • Rated 5 out of 5 stars

    Awesome Job!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable!! I will gladly call the Geek Squad again if I need their expertise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad services is A#1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALL the services I rec'd was STELLAR. A few companies and take notice from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave was amazing he went above and beyond. He took his time and made sure TV was hung right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    T V was installed and verify proper operation if I have an I w would connect to the same Tim

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup & Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came and installed my TV on the wall. Tech did a great job and was clean and neat. Professional service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech was amazing! He was fast and efficient. Also, he came on his day off!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Professional & quick. Answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed my old tv and mounted the new one. Got everything set up and working in no time flat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Support For TV Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad technicians mounted new TV and connected all devices to it. TV works extremely well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did exactly what I wanted them to do. I wanted to make sure the tv was centered on my wall, and everything was connected properly. When the TV was not perfectly centered they took the TV off the wall and moved everything to ensure it was correct.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new TV at Best Buy online, I had it installed by local my Best Buy. The guys were on time, polite, professional and neat. They showed me how to use all the features of the new TV. It was the type of service I wish to see everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my tv mounted. The first crew that came left it crooked I had to get another crew to fix the original had done something wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed after a month of use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had no issues with the mount and the connected devices. Excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clay and Alvin did a great job. Clay has done work for me in the past, and he is very thorough, personable, and professional. I would let him work on any of my home theater system, at any given time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad in home service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough about the techs that came out to install. Had a 3rd tech come out to ensure the tv wasn't mishandled. Exceptional service.......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, they were very knowledgeable and professional. They arrived when they said they would and cleaned up after themselves.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Another great performance by Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek technician did an outstanding job. Keep up the good work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again, when dealing with Geek Squad you don't have to worry about anything. The technicians are smart, knowledgeable, and professional. After my recent experience with them, I am sold from here on out. Geek Squad all the way.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Geek TV installation costs way too much!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too expensive to install a tv!!! Best Buy needs to lower Geek Squad price!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TotalTech Rocks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional, efficient and knowledgeable. Best investment yet in purchasing the TotalTech service

    I would recommend this to a friend
Sponsored