Customer Ratings & Reviews

Dylan mounted the TV, explained how it all worked since I was not familiar with the set up. He showed me and then had me do what I needed to do to use my new TV. When he left I was comfortable using the new system.

The agents did a great job moving one tv with wall mount to a new location and installing the new tv with wall mount in the original spot. They communicated with me throughout the process so I knew what they were doing and they did everything very well and very fast. I am very happy with the professionalism and expertise of the Geek Squad for this tv delivery and two installations.

The agents came in and flawlessly installed my TV.

This is for the gentleman who drove way from Canton, and came to my apartment to complete my ENTIRE installation even with the confusion and lack of interface between Bestbuy Geek Squad and the vendors they send out. I believe the name to be Cody, was SUPER professional, patient, knowledgeable and went above and absolutely beyond. I couldn't have been MORE APPRECIATIVE. Its one thing when services are provided its something totally different when they preemptively take care of your tech & install needs while being proactive to ensure you have confidence in your home for using said new installations. He explained EVERYTHING for me, didn't even need to read the manual, and he set up every TV in my new apartment when I felt distressed! I was made to feel uncomfortable, rushed for time, and inconvenient with a prior scheduling. Cody was the antithesis! My only regret is that I didn't write this review sooner.

The Geek Squad member Brandon and his crew did a great job installing my Sony XBR55 A1E OLED TV and Sanus full motion TV wall mount. He arrived within the half hour time window that he said he would. He was very professional. He added the TV to my home network and cable box and cleaned up any mess created during the installation. I could have done the job myself but I am so happy that the Geek Squad did it for me. Ask for Brandon.

The squad cut a hole in the wall so they could conceal all the wires associated with my new Samsung TV. The geek squad then ran the wires through my wall and mounted the tv wall bracket. Attached my 65 inch tv and programmed everything for me. The agent totally cleaned the area. He even placed the empty box with all the packing in my garage for me.

The Geek Squad mounted and setup my new TV within 45 minutes. The Geek Squad were professional and efficient. There was no swearing. The Geek Squad even spread a blanket over the carpet to keep my carpet clean.

The installation crew was extremely efficient and professional. These guys are an asset to best buy.

The agents mounted my TV and soundbar. Agents were professional and everything was perfect. Make sure to request the Best Buy agents. Sometimes they use third party ppl and I’ve had issues with them and ended up canceling and rescheduled with official geek squad professionals.

The installers were prompt, courteous and professional. They installed the wall mount on wall studs in my living room, and mounted the 65 inch TV exactly where I wanted it. They knew what they were doing, and were in and out quickly.

Agents mounted my 85 inch tv and related gadgets in my loft area/media room. They even cleaned/vacuum up, removed boxes ans packaging afterwards. The agents were very professional and courteous. Highly recommend Geek squad agents for your installation vs 3rd party.

The Geek Squad was excellent setting up my TV. They were so nice and helpful. They were very knowledgeable and answered all my questions. They were very compassionate and supportive as well.

Excellent service today we had Josh , last time we had Matt and Angel for installing and hanging our 55 inch TV . They were so thorough , efficient and extremely knowledgeable. When we bought the TV we thought the install price seemed a bit high, it after our experience it was worth the money. You are lucky to have such wonderful employees

The techs did a very professional job of installing our television wall mount and mounting our new 75” television. They connected all our devices and demonstrated how to navigate through our new television!

Geek squad was excellent. They arrived on time and were able to quickly mount an 85 inch tv to the inch of where I wanted. As always great service with great employees.

the tech mounted my tv and explained all the connections and setup my remote explained all the interactions of my tv;very professional and new what they were doing as always the gook squad lived up to our expectations and we will use them whenever we buy more from best buy.thanks

The techs mounted a 65” tv on a stone wall in my pool house. The techs recommended a Best Buy TV mount to ensure the installation was secure. They did an excellent installation & had the TV working correctly before they left. Overall a good experience, I recommend the Gerk Squad.

Very professional & knowledgeable. In & out quickly. Made sure TV was functioning properly before leaving & cleaned up after themselves.

The 2 gentlemen were very professional and very helpful in showing use how to navigate our new tv. It didn't take long at all for them to install it and connect it to the devices that we already have.

The team that mounted my G3 77 we’re knowledgeable and professional. They answered all my questions and went right to business. I couldn’t believe how fast and efficient they worked. I’m glad I went with them instead of doing it myself. They showed me how to work the tv and remote when firing it up. They also hooked up my new soundbar and made sure it worked before they left. They also took all the trash with them as well. Very happy with the whole set up from the team. Only point I wish they would have let me or shown me how to hide the wires for my tv. That’s something I wanted to do when installing. Other than that it was a great experience