4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1170 Showing 23,381-23,400 of 38,694 reviews
  • Rated 5 out of 5 stars

    Service "geek squad"

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great amazing excellent 10/10 100 % recommend for the price save the headaches 100% professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Knowledgeable, fast and professional service!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very fast, efficient and answered all my questions. they ensured everything was hooked-up and working and cleaned up after mounting. Great techs! I hope I get them next time I have a project!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like a DREAM COME TRUE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like a DREAM COME TRUE. Ordered it online, had the technician arrive during the first hour of the window. Was polite, quick, and did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colin and Sam did a wonderful job. They were friendly, organized and did a wonderful job. They were very knowledgeable and explain and answer all our questions. Highly recommend they do your setup. You will be very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install mounting bracket quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mount the bracket and hanging the tv up without damaging it. They explained everything and great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't remember what the gentlemen's names were, but was provided excellent service. They provided detailed recommendations and knew what they were talking about. All you could ask for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headache free install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very professional, neat, and precise in assembly and mounting the 55" smart tv. The only reason I didn't give 5 stars is that I had a 7am-12pm install appointment slot and the tech arrived at 4pm due to short staffing. I would still recommend the service but warn to keep your entire day available!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Picture!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome t.v. pic, the screen is so clear. We love our choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn't take long

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for the money. The guys showed up on time, went right to work and were done doe, cleaned up and gone within an hour. they made sure I understood everything before they left, and programmed all my remotes into one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad trouble shooted my TV, found the proble

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought me a new screen panel and installed it after checking out my new TV and determining the screen panel was the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never miss my favorites shows!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very study mounting! Never had a TV in the wall so this is a big change. Will never go back. Love the fact that I can move it around so I can see the TV in the living room or in the kitchen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Traveling Geek Squad Scores Again!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had the Geek Squad install several electronic items in our home. Always friendly, always professional, always on time and they get it done quickly. They then take the time to explain and answer any questions. Love these guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man who came out was quick, friendly, tidy, and knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jackson five star

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assistance was very personal!! I did have to change delivery and they were flexible! Answered most of my questions and let me know there would ne continuing assistance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and professional

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came out to the house were on time and very prepared. They connected everything exactly how we wanted it, communicated throughout the process and made sure everything was working perfectly when they left.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 1 out of 5 stars

    Mastec did the work very unsatisfactory

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First they didn’t show up on time 6 hours late. Unprofessional dressed. Then could do it because have two people asked my Husband to help who is disabled that’s why we were PAYING TJEM TO DO IT. Said he would be back the next morning with help. Never showed up. I called they said it wouldn’t be till the next day. Showed up late again. Had to us our tools because he didn’t have the correct ones. Used my step stool because he was to lazy to go get his ladder step tool wasn’t tall enough I had to tell him he needs taller ladder finally went to get his ladder granted it was a large TV difficult to mount but they were told this when I called in wanted me to sign job was complete and I refused until cords were stored neatly acted as though he really didn’t want to be there. Very unsatisfactory from day one. Just a typical subcontractor (Mastec) attitude.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad goes beyond just installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv, incorporate the surround sound system and balanced it, and showed my wife and myself the features of our new smart tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting of 50 inch Flat screen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job well done, excellent work and fulfilled my request with the proper height of mounting the 50 inch flat screen. Very pleased and would highly recommend Geek Squad!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Flat tv wall installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had not heard from them as far as updates and timeframes when they would perform service. But they should up at the initial set time. Good workmanship.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great to work. They did an awesome job getting our TV mounted and hooked up. Works great.

    I would recommend this to a friend
Sponsored