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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1172 Showing 23,421-23,440 of 38,694 reviews
  • Rated 5 out of 5 stars

    Never use the third party

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is GEEK SQUAD, the do wonderful work never go with their third party, the will either come to your home and say that they can’t do the work or they may not even show up at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The right way to watch TV in bed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. It gets the TV off the bureau and let’s me hide all the connections. Tilts and moves so that it is square to our visual path from the bed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man who came out was quick, friendly, tidy, and knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Staff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs mounted my TV and did a splendid job. The put all component where they are supposed to be. My surround sound is sounding great and everything looks neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worrh Every Dollar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mansfield Tx Geek Squad turned my Media Room into the Weekend Man Cave. Six Bowers and Wilkins in wall speakers sub woofer withTHX receiver...need I say more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t Hesitate To Use This Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never mount another TV myself. This is the second time using this service and it is well worth every penny. The technicians were on time, friendly, knowledgeable and efficient. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians delivered, unpacked, connected my new television and Sonos sound bar system. They gave instructions on how to use my new devices. Great service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted and installed my TV. Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on-time, knowledgeable, professional, very polite. They mounted and connected my TV quickly and carefully. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very informative. Provided courteous and professional help installing the television set and walking me through the complicated installation of aps and channel selection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Geek Squad install our Ned 65” TV. The young man was very nice, knowledgeable, and explained everything about the new TV and how to use the remote. We would recommend their service anytime!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 1 out of 5 stars

    Mastec did the work very unsatisfactory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First they didn’t show up on time 6 hours late. Unprofessional dressed. Then could do it because have two people asked my Husband to help who is disabled that’s why we were PAYING TJEM TO DO IT. Said he would be back the next morning with help. Never showed up. I called they said it wouldn’t be till the next day. Showed up late again. Had to us our tools because he didn’t have the correct ones. Used my step stool because he was to lazy to go get his ladder step tool wasn’t tall enough I had to tell him he needs taller ladder finally went to get his ladder granted it was a large TV difficult to mount but they were told this when I called in wanted me to sign job was complete and I refused until cords were stored neatly acted as though he really didn’t want to be there. Very unsatisfactory from day one. Just a typical subcontractor (Mastec) attitude.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    StillaSonyGUy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mounting, Fits flush up to the wall with a nice tilting and angle. Make sure you have a big room to install, will look awkward in a small room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" LG TV Wallmount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a 55" TV installed for us and the Technician was on time, professional and did a fantastic job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was A+ !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional install...Mounting was right on the wall studs wires hidden... Crew of 2 worked well as a team answered questions and mounted perfectly centered as customer requested A+++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad attentive and supportive in installatio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician sent went above and beyond in my opinion supporting getting me set up. And he took care of my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with the Geek Squad service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! The technician was on time, efficient and went beyond my expectations on service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied. But remote is very small and only a few buttons. But we use an universal remote so we just put the remote away labeled for TV. We love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek quad installion crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Antonio was so awesome. Very knowledgeable and such a great personality. Eveything went perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was a breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was on time did what he needed to do and it was exactly what I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted my TV’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My guy’s were awesome !!! I’ve already recommended these to all my friends

    I would recommend this to a friend
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