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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1173 Showing 23,441-23,460 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad is worrh Every Dollar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mansfield Tx Geek Squad turned my Media Room into the Weekend Man Cave. Six Bowers and Wilkins in wall speakers sub woofer withTHX receiver...need I say more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharp, efficient team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 men that knew what to do and completed the whole setup very quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians delivered, unpacked, connected my new television and Sonos sound bar system. They gave instructions on how to use my new devices. Great service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos to Tamen & Bryan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4/24. This is a great tech membership program, which hires exceptional agents - like Tamen and Bryan. Great job guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Corey was outstanding. Professional, practical, easy going and relatable. He had a colleague join him for assistance and he was equally professional. I would ask for Corey again in the future if I needed assistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    StillaSonyGUy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mounting, Fits flush up to the wall with a nice tilting and angle. Make sure you have a big room to install, will look awkward in a small room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentleman were very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very informative. Provided courteous and professional help installing the television set and walking me through the complicated installation of aps and channel selection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never use the third party

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is GEEK SQUAD, the do wonderful work never go with their third party, the will either come to your home and say that they can’t do the work or they may not even show up at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Fire TV and loaded it up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guy was the best. He showed me how to load new program and networks. I would be lost without Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys did a clean good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a clean good job.as stated above. They explained the limits where the stand and tv could be placed and the reasons for it. They removed my speaker at my request and told me where my electronic devices would be best placed in my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t Hesitate To Use This Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never mount another TV myself. This is the second time using this service and it is well worth every penny. The technicians were on time, friendly, knowledgeable and efficient. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied. But remote is very small and only a few buttons. But we use an universal remote so we just put the remote away labeled for TV. We love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took them no time to mount my tv on wall and connected it to my WiFi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very helpful and quick with the installation of my TV! They were helpful in answering my questions, on-time, and they ensured the space was clean upon their departure! Would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my 55in tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andy was great. Had an excellent experience, he was prompt and thorough with the service. Would highly recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service people were courteous and fast. Told them where and how high and it was done. They showed how the mount bar works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Staff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs mounted my TV and did a splendid job. The put all component where they are supposed to be. My surround sound is sounding great and everything looks neat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Techs did what they were supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents discovered that there was a problem with the new TV so they took it back after scheduling another appointment. They returned on time and completed the installation with a replacement TV that is working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep it simple and have Geek Squad install your TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service with geek squad. This was my second install with them. A great benefit with the total care package.

    I would recommend this to a friend
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