Explore the latest Back to School techShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1174 Showing 23,461-23,480 of 38,694 reviews
  • Rated 5 out of 5 stars

    Quick and Easy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentleman were very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took them no time to mount my tv on wall and connected it to my WiFi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very informative and knowledgable. He was very patient and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install my TV mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees were amazing. Showed up when expected. They were friendly and communicated with me on where o wanted my installed. He went above and beyond! Very happy with the tech and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    absolutely

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    outstanding service from the geek squad very professional clear operating instructions through clean up and disposed of the packing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV on wall.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent removed my old TV and installed and connected my new TV on the wall. He was very skilled and personable. Would recommend him highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome team, they were in and out very fast and very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad were excellent.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys set up the TV and stand very quickly and efficiently. There was a problem with the audio but they found it and fixed it along with my old TV. I would recommend the Geek Squad to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service by Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad provides excellent service. Technicians have the necessary training to do an exceptional job. Have made many purchases recently and am well satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted TV service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both BB employees mounted my tv in my office and even connected it to wifi. Also walked me on how to install/set up the apps. Big Thanks!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and installed the TV quickly. I also asked him to hook up the Fire Stick. Unfortunately, he left before I realized, the Fire Stick was still in the box on the chair. The TCL television is clear and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was timely and friendly

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my new TV measured carefully and took care to make sure everything worked properly. It was also fun to talk with them about the Chiefs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional.They knew what they were doing.The Tv was installed very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Did It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have been better served and the two techs demonstrated their expertise as well as their communications skills. These are the kind of employees I want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with BestBuy from start to install was great. The Geek squad is awesome. They helped me through some tech issues whem i was learning new devices. Couldnt be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I decided to get my tv mounted. Great experience with the installer. Took his time to make sure it was perfect. Looks great in my room. Was able to get rid of my tv stand and went with a glass shelf for my cable box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed Service Do Not Attempt on Your Own

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting frame was heavy and required two Geekers to lift and mount it on the wall. Service was even better since Samsung provided free mounting for the tv purchased. Free or not, do not attempt this by yourself at “home alone”.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were really nice and the mounting was perfect and even and they were really clean and they make sure it the was perfect place In The wall and they explain to us how to used the Tv and set up easily to used for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Geeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad is great, the benefits not so good after getting rid of free installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did excellent TV installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job of delivering my TV, mounting it on the wall and hooking it up. They explained everything to me and were careful and efficient.

    I would recommend this to a friend
Sponsored