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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1175 Showing 23,481-23,500 of 38,694 reviews
  • Rated 5 out of 5 stars

    Sharp, efficient team

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 men that knew what to do and completed the whole setup very quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys where very nice and respectful. They worked quietly, as I work from home and was still working as they mounted the TV and cleaned up behind themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a fast and great job.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't to sure how I'd feel about having a TV hanging out in the open, but this product is great. Since it has two arms to extend out, the TV is very secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tech

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very informative and knowledgable. He was very patient and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a wonderful job installing tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional and helped me connect all my devices to the new tv and had everything working before he left. I also appreciated that he helped make the cords look nice before he left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient two agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of their first installation under the new virus procedure. They were very respectful, trained in the new procedure, and were very informative, I have not needed to call back for assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took them no time to mount my tv on wall and connected it to my WiFi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On-time and professional

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expectional service! Agents were on-time and professional. Made sure we were fully satisfied and helped with special requests to ensure the install was just right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mounting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad for multiple installations and they never dissapoint. Service was excellent and the technicians were very professional. No issues at all with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bet Buy is truly "the Best."

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my T.V. with expertise! He was very patient, knowledgeable, courteous and personable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentleman were very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remove/replace bad AT&T parts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guys David and Keith arrived on time and resolved the problem quickly and professionally. They were polite and helpful even offering a bit of extra assistance. I’m now a Geek squad fan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional.They knew what they were doing.The Tv was installed very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a lot of work done for me Your team is amazing On time friendly and right to the work They told us what they were doing as they go We talked about Solos sound system and what is next on the list of what to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always polite and thorough, The Geek squad guys and gals do great work, clean up afterward and take the old tv away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was great! Very professional to make sure the job was done right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Geeks

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad is great, the benefits not so good after getting rid of free installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome team, they were in and out very fast and very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set-up on point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Chris/Frank was AWESOME. He was very meticulous and professional. His work ethics are above reproach. He measured precisely and wrapped the cords neatly and secured them nicely on the back of my television. Kudos to you Chris

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I highly recommend this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The technician arrived on time was very knowledgeable and worked very quickly and efficiently.

    I would recommend this to a friend
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