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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1176 Showing 23,501-23,520 of 38,694 reviews
  • Rated 5 out of 5 stars

    Tv Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff really did good job explaining and answered any questions I had, they did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent was professional and polite. He even left me with his contact information should I need any assistance at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad…..best in the business……period!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents were exceptional! Very informative, very neat & clean, and extremely well trained!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On-time and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expectional service! Agents were on-time and professional. Made sure we were fully satisfied and helped with special requests to ensure the install was just right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stan t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hook up everything and show me how the remote control work ask me if I had any questions good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a wonderful job installing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional and helped me connect all my devices to the new tv and had everything working before he left. I also appreciated that he helped make the cords look nice before he left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Times with new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad were totally professional. Knew exactly what to do to set up my TV perfectly . Also FAST!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with the geek squad. Very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad set up my TV. Alison did a great job. Also gave me additional pointers I didn’t know existed in getting some stations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mounting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad for multiple installations and they never dissapoint. Service was excellent and the technicians were very professional. No issues at all with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting with movement capabilities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the mounting equipment and installation. Ability to move the tv from side to side, tilt down or up. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient two agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of their first installation under the new virus procedure. They were very respectful, trained in the new procedure, and were very informative, I have not needed to call back for assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice people. Did a really good job putting it up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a fan of Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big fan of the installers. They were courteous but attempted to sell a cable that was not needed and provided no introductory training to the customers. We expected more from the $250+ service. Also, the mount was never installed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Remove/replace bad AT&T parts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guys David and Keith arrived on time and resolved the problem quickly and professionally. They were polite and helpful even offering a bit of extra assistance. I’m now a Geek squad fan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team was great. They did a fantastic install and spent the time to educate us on the TV use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my tv very quickly. They explained how all the features work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv and theatre so fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was great from setting up service to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BQuick and very Knowledgeable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mount my TV with the Quickness! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad answered all my questions, helped me understand the set up, we’re timely & professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working just fine. I really like it. Quick installation.

    I would recommend this to a friend
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