Customer Ratings & Reviews

The Geek Squad answered all my questions, helped me understand the set up, we’re timely & professional.

Geek squad guys David and Keith arrived on time and resolved the problem quickly and professionally. They were polite and helpful even offering a bit of extra assistance. I’m now a Geek squad fan!

Very professional and excellent staff Very courteous and professional.

Very professional and pleased with mounting services and service

So Stephen did a wonderful job mounting and connecting our new tv. He made sure we understood the operation of our new smart tv and answered any questions we had.

I have had a lot of work done for me Your team is amazing On time friendly and right to the work They told us what they were doing as they go We talked about Solos sound system and what is next on the list of what to buy

They were voth very polite. Very nice. My issue is, that they didn't even try to instal my wall kit. He called me the Day before, to tell me that they may not be able to do it. But they didn't even bother looking at it, to try. There is already an outlet there, and a HDMI installed. But I wanted another one there. Didn't even try, or even look to see if it could be done. I paid for it. Bought a kit, because the salesperson said that they would be able to do it. I don't want them to get into trouble. But I was pretty disappointed that they didn't even try.

I Am very happy with everything i have Recieved from Best Buy

Top-notch services by Best Buy Geek Squad crew. They were extremely professional.

The mount that I bought wouldn't work. The Geek Squad had a different style in the truck. They installed it and it worked fine. Very professional and thorough. Would definitely use them again.

The agent went above and beyond the requirements and offered excellent customer service.

Tony mounted our TV very quickly and was very professional. Made sure all devices were plugged in and working before he left. Cleaned up workspace before he left.

Geek Squad Chris/Frank was AWESOME. He was very meticulous and professional. His work ethics are above reproach. He measured precisely and wrapped the cords neatly and secured them nicely on the back of my television. Kudos to you Chris

Awwwwwweeeeeeeessssoooommmmmeeeeeeee, definitely recommend this

Both techs worked great together. Had good information and our install was very quick.

The agents came out on time, made an assessment that we agreed with and helped us make an informed decision about the product

This is the mounting kit to go with. It allows side to side movement as well as up/down movement. The best thing is the space the unit gives you if you need to add/delete wiring. One can actually do so things with the allowable space.

They were great, got the mount put together and mounted on the wall, and then got the TV mounted. I so appreciate them for getting both the mount and TV set up.

The guys were awesome, gave me great tips, and took their time doing a proper install. Even arrived early!(and they called to confirm that this was okay) great job!

I am very pleased with the good work the team did to install all of my AV equipment. They were on time and did the work that I asked them to do. Good group of people.