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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1178 Showing 23,541-23,560 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great team did quick work of mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very helpful in explaining TV operation. Set up was quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The G-Squad are PROS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents we great and professional. One guy gave me a tip on measuring your line of sight to get the best mount placement which was super helpful and exactly why I ordered Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my tv and soundbar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick and Ed were extremely professional, neat and focused on the job. They did an excellent job mounting the tv, attaching and connecting the soundbar, and making sure everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing my Frame TV and even went to the trouble to fish the cord through the wall and install wall plates. Nice guys who did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeremy and his partner did an amazing mount and offered some great suggestions to make the room look better with cables. Even returned the mount I purchased that didn't work for me! 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jeff brown installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff Brown did a great job along with his assistant. Sorry forgot his name. Maybe Ryan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TVs in the living room and one in a bedroom. The work was done nicely, left everything clean and nice looking. Great service. I highly recommend this service. Awesome customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The appointment was on time and the hook up did not take too long.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad did a great job with installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Total Tech Membership and Best Buy sent members of the Geek Squad to my house to do the installation. They were very friendly during the process and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD TV INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad comes through again to effectively & efficiently handle the tasks in my home. They did a good job, was finished & cleaned up the packaging trash swiftly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfactory job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed that I couldn’t add my component audio receiver. Is their an adapter to add to my Comcast cable box so I can connect via RVA jacks?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geck Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geck Squad that came to install my TV also install the in wall power box behind the tv to limit any cables from showing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech team to the RESCUE.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were exceptional and were helpful in setting all of it up. My password was a problem and they figured it out right away and made appropriate recomendations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted our tv were quick, efficient and on time. They explained step by step what they were gonna do and made sure we were satisfied. Excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. On time. Friendly and patient explaining how to work the smart tv. I would recommend using them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Competent and polite - arrived on time Explained operation after instal very helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opted for the Geek Squad installation to do the wall mount for the new TV that we purchased. They arrived on time as per the schedule and completed the installation within an hours time. It would have been better if they had done a better job at hiding the wires and not kept it tangled all over behind the TV stand that we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy workers were very helpful! and did everything in a timely matter! i loved my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another perfect job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though initially a third party consultant was sent for this job, we rescheduled and requested a Geek Squad team come to do the job. And they did! Quickly, professionally and perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hadn't done this by myself before, so hired Geek Squad to take care of it (as well as deliver the TV). It was 82" or else I would've tried it myself, but they did a great job. Even went so far as to help organize my mess of DirecTV wires.

    I would recommend this to a friend
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