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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1179 Showing 23,561-23,580 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad Installed My TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians installed/mounted my TV and connected it to all my other equipment. Excellent job by them, very neat/clean. Gave us a short tutorial too. Very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top-notch services by Best Buy Geek Squad crew. They were extremely professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good fit

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wall mount perfect for area tv is being used. no wires

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working just fine. I really like it. Quick installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv and theatre so fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was great from setting up service to install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad was very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad disconnected our old TV and mounted & connected our new TV. The were very good with all the questions we had and explained how to get to the various features of the SmartTV & apps. Plus they hauled off the old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect team!!!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They team worked like a fine tuned machine. The were prompt courteous knowledgeable skilled and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 85" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has all the features TVs in 2022 has to offer. 120hz native refresh, hdr 10, dolby vision, and its bright since its not an OLED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was quickly done and very pleased with ser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and pleased with mounting services and service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team did quick work of mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very helpful in explaining TV operation. Set up was quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jeff brown installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff Brown did a great job along with his assistant. Sorry forgot his name. Maybe Ryan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend Geek Squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys present themselves professionally, installed 2 wall-mounted 85" Tvs quickly, and cleaned up after themselves. Overall 5Stars. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy workers were very helpful! and did everything in a timely matter! i loved my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has The Best Customer support out rhere

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Am very happy with everything i have Recieved from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Competent and polite - arrived on time Explained operation after instal very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was absolutely awesome! They were very efficient and provided all the information I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of tvs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time and performed as promised. Were very friendly and walked me through their process. Will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful and patient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both technicians were amazing and were very patient with me and my IT knowledge. They stayed after getting the TV set up to make sure I knew how to use the system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers were very professional and cleaned up at the end of the job. I was pleased that they even connected the TV to the internet and provided a short tutorial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squads customers service is outstanding.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the TV and connected and sync all devices. Did the necessary updates. Very knowable. Very pleased with the services received by Best Buy.

    I would recommend this to a friend
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