Customer Ratings & Reviews

Our technician Marcus was exceptional. He was quick, efficient, professional and made sure we completely understood how to operate our tilt and swivel mounts before leaving.

The agents were great . Very knowledgeable and professional .

My Geek Squads were Nicolas and Elijah. They are experts in their field, Installations. They are very knowledgeable of the products.

The installation was performed by a friendly, knowledgeable, experienced and professional technician... a pleasure to interact with.

The agents were very helpful, They we quick and answered all question.

They were outstanding! Class act and efficient. Thank you!

The Geek Squad installers were very professional and cleaned up at the end of the job. I was pleased that they even connected the TV to the internet and provided a short tutorial.

Best money I spend was to have the Geek Squad mount our TV's

Our installation was easy. Not mounted, but lots of cords to be plugged in. All went without a problem. The team was great.

The Best Buy team that did the install of our TV were really professional. Did a great job of following the COVID procedures and cleaning up before leaving. Would definitely use again.

Solid bracket- this was our first wall bracket and it holds solid.

The team that set us up was excellent! Very qualified, helpful and friendly. Answered our many questions without judgement on our lack of technical knowledge. Spent the right amount of time to get things right.

The agents had suggested a different mounting bracket than what I had originally purchased. A retractable instead of fixed. It turned out to be a wise move.

Beautiful TV and techs did an amazing quick job. Thank you !

Technicians installed our new 65 inch Samsung TV quickly and answered all of our questions on startup and remote control operation. They also made sure after installation cleanup was complete before leaving.

At first i thought it would be a bit too big but for me and my living room layout it works fantastic like being at the movies

The young man was polite. Followed infection control measures gloves, wipes, markers and extremely organized. Communicated to me. Demonstrated competency in what he was doing. I was beyond satisfied.

They arrived and didn’t have all the parts even though I told customer service what mounts I needed. Tech went back to store and got parts and brought them back.

The agents were very prompt, efficient, and knowledgeable. They did exactly what was needed displaying professional courtesy and sharing some key points that would have taken "days" to dis cipher otherwise.

The Geek crew that installed the 98" TV on my wall (using a mount I suppled) did a great job.