Customer Ratings & Reviews

Great picture. Sony is a step or two ahead of the rest of other TV manufacturers. Had no trouble setting it up. It is so worth paying a bit more for an item you use almost everyday.

Th agents were friendly, efficient, knowledgeable, and respectful. they wore masks, and booties over their shoes. They cleaned up after themselves and answered all of our questions.

geek squad did a great job mounting my 65" TV using a Sanus mount

Installation of TV, TV mount and Sony Sound Bar was excellent. Love the TV and sound bar. Very professional and friendly.

Very happy with the install. I like the tv up higher and not on a big tv stand taking up floor space. Then I found a small table for the cable box etc. installers were very friendly and accommodating. It was worth the install money.

Couldn't be happier with my purchase from Best Buy. Professional, fast delivery & installation. Won't be shopping anywhere else for electronics.

They did a great job. Was fast and simple - they knew what they were doing.

The crew did an excellent job of installing my new TV. Very responsive to my concerns--and professional. Highly recommend.

They are really professional. They finished everything so quick and clean up.

The phone service was not great. The reps themselves were nice, but my call was hung up on several times and there was also disconnect between my original appointment and a second appointment. It took me HOURS to get my appointment scheduled and several more hours to figure out when they were actually coming. I had 2 appointments made for me, all the while they were never coming to the first one scheduled, even though everyone told me it was on their schedule for the day! Other than that, the reps who came to mount the TVs were helpful and efficient.

This mount is incredibly strong and well built. I wished it could rotate farther from the wall, but that is not really a fault. I have a 77” LG C2 mounted to it. And it holds it no problem.

Geek squad arranged to have the TV I wanted delivered to my house without me going to the store. I really like this set up having a professional I can deal with and save me time from visiting the store.

I have used Geek Squad installation 4 times recently ! Always prompt, courteous and efficient install. I have no reservation for using them again and again!

Very friendly and gave great information on the new TV.

Only took off one star because I think there is a disconnect with Best Buy and the vendor hired to do installation regarding in wall cable hiding is included, but vendor didn’t provide. Best Buy took care of me for the mess up though, so I’m not sad.

Super professional and efficient installation service. Great communication from the install team. Very friendly and made what would have been a difficult task for me so easy.

The agents who installed my tv was awesome. Friendly and very professional.

Your agents installed my 75" Samson TV 8 feet in a huge room

they arrive earlier, very quick install, very pro's.

Geek squad guys were wonderful. Very professional and polite. Answered all of our questions. Very considerate of our home. Would not hesitate to have those two fellows back into our home for any additional work.