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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1186 Showing 23,701-23,720 of 38,694 reviews
  • Rated 5 out of 5 stars

    Nice Job By Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased this to mount an 85" television on the wall. Our Geek Squad were very professional and did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Professionals are Awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad professionals were on time and installed my TV wall mount with ease and installed it perfectly where it was best suited for tv viewing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad Broke My TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Frame TV was not mounted and installed properly and ended up falling and breaking the same day (almost 4 weeks ago). After multiple calls to Best Buy and Geek Squad I’m still waiting on a solution. What’s most annoying is I could have broken my TV for free. I didn’t need to pay someone else $249 to do it for me. Why won’t you at least refund my Geek Squad charge?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV, set up the TV and sound bar and provided a tutorial on the TV functions and smart remote. He made sure everything was working properly and answered any questions I had before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set was installed on my already installed wall mounting, which was perfectly fine even with the larger/heavier set. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two servicemen who delivered and mounted our TV did a fantastic job. The were careful and neat in our home. They really took their time to make sure the TV was mounted level. They explained the different functions to us. Great Job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed the wall mount and TV and the sound bar. They did a great job at installing and setting everything up on both the TV and sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have been very satisfied with Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been extremely satisfied with my geek squad membership, I would definitely recommend it to family & Freinds. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very satisfied with the mounting of my TV and sound bar. The technicians were great. Friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with the agents that helped me set up my TV. The agents made sure to ask if everything was set up how I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad sent 2 agents and they worked well together and were very professional. The used shoe covers to make sure not to track dirt in. The handle my items wit care and completed the job timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team was both professional and friendly. The rev looks great on the wall. I would 100% recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent skilled service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who cane to my house delivered and installed two TVs. They loaded all my accounts and passwords, troubleshooting and fixing slow internet and even helping with other things. They are my heros!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it moves and goes up on the wall. It was a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were excellent who set up everything. I have nothing but good things to say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good...no recalls...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed on the purchased stand and hooked up the currently owned Apple TV...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were wonderful. I already did an extensive review on this but meep getting more surveys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install team. Shiwed up early, professional install, courteous and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr J

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is fantastic and very customer centric! Great crew!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very efficient. I highly recommend using their services. They did an Awesome Job!

    I would recommend this to a friend
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