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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1188 Showing 23,741-23,760 of 38,694 reviews
  • Rated 5 out of 5 stars

    TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied. The tech was very knowledgeable about his job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD TV SETUP WAS GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the Geek Squad personnel were excellent. Very helpful in getting everything set-up. Explained how the TV worked and how the streaming worked. Couldn't have been better to install the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quick and easy, helped with setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely helpful service. No issues with it and great add on for a tv purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my 75 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected to all devices, they were quick and efficient. They made sure to place the mount exactly how I wanted it and also mounted my sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn’t have asked for better service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric & Eddie knocked it outta the park! They arrived on time, worked quickly, did great installs, and even cleaned up as they worked (picked up after themselves and vacuumed and dust they created)!! They’re the BEST!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable. They asked questions for clarity and executed the job very well! They made sure everything was working properly before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying watching a nice clear good color TV. The guys that came out to setup were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were fantastic…took their time and made sure we understood all the new features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed it quickly and expertly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    technician installed it professionally and expertly. He did a great job and explained everything to me how to use it to move tv around. He was very nice and friendly and I would recommend them to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a perfect mount for the stone wall and they installed it to the perfections

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service will continue to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent mounted my tv and programmed my remote.the agent also did a great job with hiding all the wires and setting up and hiding the cable box.great service would highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the flexibility this offers and it’s solid well worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly they wasted no

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected to WiFi and even auto tuned my local channels

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Installed quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed nice, wish they would have taken a little more time in showing me how the TV would look on the wall before they mounted it but thats my only issue.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there. Thank you for taking time to share this with us! I'm glad to hear about how the install itself went. We definitely hear you loud and clear on the presentation and appreciate the feedback. Please let us know if there's anything else we can do for you.

  • Rated 5 out of 5 stars

    TV and sound bar mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic customer service and attention to detail. I bought an older Sanus but the team figured it out and it looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and quickly and installed the tv and programmed all the apps for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the absolute best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was wonderful. I'll be purchasing one for my bedroom and will have them to hang it also!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great to set up the 98" TV. Don't try it yourself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, knowledgeable technicians worked with diligence. Took the time to explain operations to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are pleased with purchase. Has great color.the technical group did an puniness of mounting and setting FVup ready for use

    I would recommend this to a friend
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