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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1190 Showing 23,781-23,800 of 38,694 reviews
  • Rated 5 out of 5 stars

    On Time and a clean job dine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was on time, did the work with accuracy and a clean job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Nailed It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a fantastic job setting everything up and walked me through everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pure Precision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were extremely help and did a great job could not complain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guy and girl worked together as a team and mav

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And they set it up for us and made sure all our device worked and we knew how to use them..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank goodness for Geek Squad delivery and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would have been impossible for me and my family to pick up our new 75” television at the store and install it ourselves. Thank goodness for this Geek Squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Tv mount and Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, knowledgeable and very reliable. They set up the TV quickly and cleaned up any mess. Such great costumer service from these tech guys. Highly Recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KISSY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY "GO TO" GUYS!!! THEY COME AND SHOW ME HOW TO OPERATE MY PURCHASES AND THEY'RE SO PATIENT! ASHLEY GETS NATHAN OUT FOR ME AND I'M THANKFUL FOR ALL OF THEM!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKSquadGREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is most professional. They installed our Wall Mount and TV very quickly and efficiently. They knew what they were doing, and they did it. We are very pleased with our TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely helpful as we age. Things that were easy to do for ourselves years ago get more difficult with age!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians were total pros. Arrived on time. Made sure I understand how to work the TV. Left my home clean. Very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall bracket installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived when scheduled and Professionally installed in less than 1 hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patio flatscreen install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent from Geek Squad did a superb job it took them less than 90 minutes to complete the install out on my patio including hooking up the TV to the internet getting the services that I needed great job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had some issues scheduling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We made the appointment through Geek Squad, received a call from a third party company. I told them I only wanted to do it through Geek Squad. They said they would contact me back but I had to follow up on the appointment. Once everything was straightened out, they did a great job installing the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine, courteous Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the TV and connected to all devices. They took the time to program my TV provider's remote. Everything was done in a professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect install by highly competent people whether you have Roland, Hunter or Mike. These guys are incredible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the television in a timely and orderly manner. They were well versed in the install process and the television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service personnel.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected everything. Your agents are always friendly and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman from Geek Squad was so knowledgeable, answered all our questions and very patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and experienced!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technician was awesome! He explained everything in detail and was very thorough! Thank you Clay Crouch for a job well done! We will ask for you by name each time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad members know what they're doing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived as scheduled and performed the mount installation and tv set up quickly. I have complete confidence in their knowledge and customer consideration and would not hesitate to use them again.

    I would recommend this to a friend
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