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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1192 Showing 23,821-23,840 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad Gives Awesome Service On Time and Ready

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job and they answered all my questions. We are so happy with the Geek Squad and their knowledge and expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Had Awesome Geek Squad Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents that showed up were nice and professional. extremely knowledgeable of what they do. so so helpful. they had a big job and had to come back and never left me hanging. the place looks very well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install crew did a great job and took the time to make sure everything worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv stand and worked with my fire tv 75’. The install group helped a lot too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were timely pleasant skilled and efficient with installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nolan and Tisya did a great job! They were very professional and attentive. They took the time to teach me how to use the remotes. Everything looked great when they were done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents did a great job , very efficient and effective. thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got my tv up in a jiffy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, fast quick work! I would recommend the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm grateful for the Geek Squad who delivered my TV and stand (which they assembled before delivery). They also relocated my existing TV and stand to another room and set it up. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the annual cost of Total Tech Car

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad agent mount our TV and soundbar, set up the connections and then remove the boxes is so appreciated. Definitely worth the annual cost of Total Tech Care!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing my 65" TV and seeing it up properly on the mount and making sure everything was level. Did great job on cleanup also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad are very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time and very professional and respectful, and explained to me what they were doing. They adhered to all COVID protocols. They answered all my questions patiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best. No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and all my devices in no time flat. Very polite Explained everything. Gave me a demo. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you request actual Geek Squad technicians rather than contractors and you'll be happy with the results. They train their people really well and all the personnel we've dealt with have been very professional.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sonos bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos sound bar isn't turning on with the tv. All is conne. cted properly. Just not synced. Have to restart tv with power button. I have spoken with Sonos and Sony. Still no solution after 2 weeks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very steady and strong or was easy for Greek squad to install it also pulls forward and up and down all worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Painless Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with delivery and installation. No complants!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came to the house were very professional and friendly. They followed all COVID protocol and they did an EXCELLENT job. We are very happy with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were excellent. They arrived on time. Delivered the TV, installed it on the wall and connected it. They also installed the older TV in another room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Benny and team did a great job in setting up the wall mount for my tv. They were punctual and very professional. The clean up is part of the process, so that was plus bc i didnt have to deal with discarding a tv box

    I would recommend this to a friend
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