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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1194 Showing 23,861-23,880 of 38,694 reviews
  • Rated 5 out of 5 stars

    Quick easy and professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who came out to install my new 85" TV were great! very professional, great sense of humor and did a fantastic job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need one!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love the color. The guys that installed the tv were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quickly mounted and connected my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, courteous and knowledgeable. Had me up and running quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting bracket is perfect. And it told horizontally for easier viewing when I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent bracket!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV mounting bracket easily held my 43" Samsung TV and allowed me to be able to shift it to various positions with no fear of putting too much pressure on the bracket. It is a well designed and functional bracket.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Becareful of hidden fees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the tv and it was well done. Prior to the agent calling, he asked if it was over a fireplace and I mentioned yes but the fireplace is not in use. We were charged an additional fee for mounting the TV on the wall over the fireplace. The task was quick and wouldn't have been any different if it wasn't over the fireplace. I'm rating this a 3 star because of the hidden fees.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfectionist!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great and professional and precise on placement and even asked if the placement was fine before the tv was mounted. Really happy with geek squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 75" tv I purchased is really nice, but this review is for the installers. They were so professional and did such a great job!!! I would highly recommend the install service and will definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad guys were great I want them back if i need geek squad services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Dream Team Geek Squad - Alex & Kyle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex and Kyle were THE BEST Geek Squad installers of new Samsung and soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician Matt was very helpful, installed my TV , answered all my questions.. help me with Remote..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my tv and connected everything for me. They put it exactly where I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 guys came out and they were both great. They explained a few things that I was confused about. And they did it very nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed an 82” and a 77” TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad members that have worked at my house have been terrific. Very knowledgeable and polite. Their work has been excellent. Phone support is not so good, adequate at best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work, time wise, quality, very nice guys.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was hear on time and mounted the "mount" and installed the TV efficiently. My Handy Man helped me with installing my streaming services on the Roku TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service - Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service, he looked at my mount and explained why it wouldn't work. He had one on hand that i was able to purchase and get working!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Nice mounting, but never hid cords.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the premium mounting service, which said it included hiding the cords. However, the cords are still hanging in plain sight, rather than dropped behind the wall. Other than that, the TV is mounted nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic job of mounting. I will use the geek squad for my next Tv installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing people -- they even set up an antenna for the TV because we didn't know how

    I would recommend this to a friend
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