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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1195 Showing 23,881-23,900 of 38,693 reviews
  • Rated 5 out of 5 stars

    Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job and was very professional and nice. Took his time to answers all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that came to the house did a fantastic job. Very quick and professional. I recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The TV was installed with care and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that installed my new TV was very experienced and considerate of my needs and fully tested the TV for proper function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On Time and a clean job dine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was on time, did the work with accuracy and a clean job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pure Precision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were extremely help and did a great job could not complain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great and honest. Gave me an option to upgrade my mounting bracket. Very appreciative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional installation! We felt very safe with the Covid-19 protocols that were followed. The installer was polite, professional and got the job done efficiently as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Total Tech Geek Squad Team was AMAZING!!! I was completely satisfied with them and would highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv professionally & quickl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents were professional and quick. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Job, But Had To Purchase Additional Items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my new 82" TV and hooked everything up, but required me to buy an in-wall channel to run the cable through some additional cables. I did not know I was going to need these items. I suggest asking what will be needed ahead of time so you don't have to purchase whatever is on their truck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 75" TV and man I was glad the Greek Squad mounted the tv on the wall and connected the components. That TV was heavy but they did it and I appreciate the great job they did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome agent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a few unpleasant experiences with home delivery through Best Buy. The agent who delivered and mounted our TV was the BEST! He alone changed my opinion regarding future purchases with Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was hear on time and mounted the "mount" and installed the TV efficiently. My Handy Man helped me with installing my streaming services on the Roku TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Polite and exponential service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad mounted a new TV on an existing wall mount. Took no time at all. Not only removed the old 50 in TV that was 11 years old but took it out to my SUV for disposal at the recycle place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician Matt was very helpful, installed my TV , answered all my questions.. help me with Remote..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my tv and connected everything for me. They put it exactly where I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivery and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys did a great job delivering and setting up our 2021 Samsung Frame TV 55” in our bedroom. They were on time, clean and quick. Thank you!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician mounted my TV and connected it to all my devices. They were very professional, and I am very pleased with their workmanship. I recommend the Geek Squad for all your TV wall mounting project.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service. Polite and Tidy. They installed two TVs and two sound bars in a very reasonable time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would be lost without my "Total Support Geek Squad". I'm retired and cannot keep up with the constant changing electric world. They are always available and very knowledgeable about all electronics. Love them!

    I would recommend this to a friend