Customer Ratings & Reviews

Best service add on with the membership Now buying a device is more convenient for installation and warranty

The two techs that came out were really efficient. They mounted the TV and even accommodated my request to have cords ran in the walls where they wouldn't be seen which was a little tricky in and old home.

Great deal when it was included via TotalTech Plus

They were very helpful and patient explaining things

The gentleman who came to mount my new TV was very professional, courteous, and offered great suggestions so I could love using my new TV. He cleaned up when he was finished, and made sure the TV worked correctly before leaving.

Geek Squad service was professional, timely and happy with the finish product.

Tech did a great job of getting my cameras connected and set up!

agent was courteous, helpful and worked in a timely manner

I am totally impressed with the expertise of the Geek Squad. They know exactly what to do when working on my home theater problems. I have the yearly service contract and I would not be without it.

Geek squad did great job on tuff install above my fireplace. I would use them again. Have used independent company and they sucked. Geek squad seems to know there stuff.

Hugo and Israel were beyond great. On time and efficient and knowledgeable, but also super kind and friendly. They are the best team and the best at what they do

As usual, the technicians that came to install and hook up my new TV were fantastic. They were professional and answered all of my questions. They also made sure all of my devices were hooked up and worked correctly.

Purchase a 65 inch t.v for mom during Christmas as a gift, i am ststioned at Camp Pendleton San Diego Ca and she loved it

They were on time. Very professional and got the job done in short order.

The agents mounted our tv and connected all necessary devices. They were respectful and professional.

Very knowledgeable, advised and installed the google product to get us better reception throughout the house, basement & even garage! Left us contact info to reach him if have any additional questions.

The agents came to mount my TV on the expected date. They were very nice and answered all of my questions. However they were not able to hook up internet access because the modem/router needs an upgrade.

We purchased a huge tv and wanted it mounted but were nervous to do it ourselves that’d be a lot of money if it got broke trying to mount. The geek squad was great. We had ordered the mount and it was missing a piece. We contacted them and they were able to bring a replacement with them and still do the install vs me trying to run to the store to replace it. They helped us find the best place to put it, install was quick and clean. I gave it a 3 because we’d also purchased a surround sound system and expected that to be installed too. Turns out that’s a different installation and more money. I wish they’d clarify exactly what’s included and what’s not. Second issue is that if you want the wires nicely dressed you’ve gotta purchase the covers yourself they will bundle them with zip ties though. That error was on me and I could have been better prepared.

Professional and knowledgeable team. They came in and took care of business.

Looking forward to good service. Im hoping to have Bestbuy handle all installeds