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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1197 Showing 23,921-23,940 of 38,694 reviews
  • Rated 1 out of 5 stars

    Third Party Damaged My TV!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy passed none of my instructions on to the third party they sent. As a result, they grabbed my TV by the panel damaging it! I now have dead pixels!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had geek squad come deliver and setup my new tv and I couldn’t be happier with the job they did. The guys came quickly got it mounted on the wall and hooked up. Fast and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rogelio is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that came out to set up our TV, Apple TV and sound system were great. Hat's off to Rogelio and his partner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, strong extension for your TV. Hides well in the background to display and support your TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service timely knew what he was doing and very personalble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and efficient, I did not like the height first time and called and asked to have the TV lowered and the same guys came back and lowered it very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and friendly. Great job! Gage and his co-worker are a great team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional and mounted tv on wall quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and polite and mounted the tv very quickly. These folks were very reliable. I highly recommend them.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    I could've got some friends to do this but...

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciated the agents help. As always they are friendly, knowledable, and resolve all issues. My TV's were set up properly. I was so happy I added on additional rooms. I am loving my tv set up!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my two TVs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and great service.. I definitely recommend geek squad to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install with sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV installation in area as requested. TV is level and just a bone sound bar. Nice neat installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fast TV install !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Tech arrived on time and was extremely professional. He installed my 40 inch tv exactly where I wanted it, cleaned up after the install and made the process seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pedsgirl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an excellent job of mounting and hooking my tv up. They were very careful and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moonsmounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a senior citizen I would not have the ability to mount or lift the 65" TV. The Geeks were quick and professional with both the mounting of the hanger and the Tv itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was smooth and simple, took maybe a half hour. Explanation was limited and the crew didn't suggest or prompt to making sure to ethernet wire the TV. WIFI load buffer is a lot otherwise. Crew did do some small extras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is awesome at Best Buy Southridge. I highly recommend all of the team to work on anything in your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who mounted my TV was very professional, friendly, courteous and willing to answer all my questions. The agent also created a safe environment based on the COVID-19 restrictions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex and his team member went above and beyond when they installed the tv. Five star customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys where great. Nice fast friendly. And clean up after themselves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed system efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Wish they would have given us a printed user manual.

    I would recommend this to a friend
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