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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1203 Showing 24,041-24,060 of 38,694 reviews
  • Rated 5 out of 5 stars

    Awesome service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who came out to install my television was fantastic. I gave him the best rating possible. I would totally recommend having an installation done through Best Buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took about 30 minutes to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mathew and Nathaniel were super supportive and spent most of the time teaching how to use our new T.V.. They were very prompt and extremely neat. I'll reccommend these two to all my neighbors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who installed my Sony TV was the best.....polite and knowledgeable...Wish I had gotten his number so I could call him for all my tech needs!! LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All new set up - turned out awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New TV, new mount, new surround sound system all hooked up beautifully. Looks amazing sounds awesome and other than that, what more could you want?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came out and mounted my TV, did a excellent job. They were very quick and very professional. They had on their masks to protect us from the covid and my TV looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome mount! Geeks installed it. It pulls out and turns side to side! Perfect viewing at and area in the large room it was installed in! They connected it to all my devices and everything works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, mounted my TV and made all of the connections, while explaining things to me as they set it up. They were very courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job, Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad came on time. Took down the old mount and TV, replaced with the new mount and 55" TV. Showed us how to use the remote. Were very respectful and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were knowledgable and friendly. Did a great job, respectful of my property and cleaned up before leaving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hanging of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our squad member was very professional and exacting . We were so pleased with Teresa’s work. She made sure everything was perfect and working correctly before she left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew...tyvm 4 your help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a very good job for us, along with giving us information on usage. tyvm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was friendly and asked me about placement of my tv and if I was happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personnel are very knowledgeable. They set up the entire system without a problem. They knew what exactly to do. They definitely specialists.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recent install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What does stars mean to u? This is a problem with ur software that a minimum of characters is required… just saying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my TV professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed up I had the wrong bracket so I went to Best Buy and got the right bracket they came back at 10 o’clock at night to finish the installation awesome service great guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use Geek Squad for TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most professional TV installation service. The Best Buy time was in time, they were very professional and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did everything they said they would do. They delivered, mounted, setup, and adjusted the TV. They were professional and patient as they answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great! Very respectful and good at there job. Mounting is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was fantastic !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation team was excellent, very knowledgeable and made sure everything worked correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great and clean. They were very nice and competent in their work

    I would recommend this to a friend
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