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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1204 Showing 24,061-24,080 of 38,694 reviews
  • Rated 5 out of 5 stars

    Installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steven was superb in setting up and explaining everything. He was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my TV professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed up I had the wrong bracket so I went to Best Buy and got the right bracket they came back at 10 o’clock at night to finish the installation awesome service great guys

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 3 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good work mounted right and in a short time very professional staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're Pensioners... Can't do without the great service provided by the Geekie squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did everything they said they would do. They delivered, mounted, setup, and adjusted the TV. They were professional and patient as they answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fast and friendly TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are awesome. Very friendly and fast. Answered all my stupid questions with no judgment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV, Sound Bar & Free Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drake was the salesman who went above and beyond and I was well pleased with the two tech guys who hung tv and sound bar!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting a 75 inch TV on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and worked very clean and exactly what I needed to be done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic job on Tv mount and TV installation! They were very professional and educational on TV functions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with lots of mobility. Super team of Brandon and Nestor did the installation. Great Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad team was amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that came to mount the tv were amazing. Excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultra professional

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received tv was broken the reps went out to get another one for me and were extra polite and understanding and wouldn’t leave until they made sure everything’s was working great.... love the service...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job, Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Profession, friendly, and knowledgeable. The team member made it a smooth pleasant experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Third Party Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex our agent installed our tv and was very clean and knowledgeable of his job. Very nice guy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys were fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we hired them to hang our large TV!!! First of all, you really need two people to hang these larger TVs. Second, they were aware of possible "glitches" and were easily able to troubleshoot any and all minor complications!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were so professional and friendly. Did the job neatly and fast. Very polite. Knew what to do and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Efficient Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only waited a few days for install appointment. Installer was fast and efficient. PS service is free with TV purchase! Wish I had known.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man, John, showed up on time, was very neat and polite, and did his work in professional manor. He was also very aware of customer service. I saw him at the store a week later and he remembered me and asked again about my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting the TV, hooking up all of my games and DVD so that I only had to use the one remote. They were friendly and extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was thorough and very understanding

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fine job in mounting the TV to our stand and doing the wiring. We are both retired and not very tech savvy and these folks took care of everything and answered all our questions fully.

    I would recommend this to a friend
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