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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1207 Showing 24,121-24,140 of 38,694 reviews
  • Rated 5 out of 5 stars

    installed the new one and moved the old one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job. they went above and beyond to do the job. They even went and brought me a new remote when my tv didn't have one in the box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems what so ever. I’ve been happy with the quality and the price. I’ve moved and had to take it with me. It’s just rock solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The teammate mounted my tv and I have no problem with it for over a year!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed it quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came on time and mounted my Sony TV; everything was connected properly. In fact, the young men explained everything to me very thoroughly!!. They were very cordial also!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my tv quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents are very knowledgable and helpful. They mounted our tv quickly with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy knew what he was doing. Probably he mounted like 5 a day for the last 10 years. Also very clean. I didn't even need to vacuum clean after the drilling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job mounting my TV and soundbar. They hooked up the DVD player also. They hung it above the fireplace and did a good job covering the cables. We were very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very efficient and friendly. They were on time. A very good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super satisfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication service. From making the appointment to the Techs. Communicating with us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted and installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent arrived on time, was very professional and helpful. mounted and installed my tv with ease and very quickly. Cleaned up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick And Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Total Tech when I bought appliances late last year so mounting my new TV was free. Great service and quick, quality install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONY....No Bologny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, with amazing picture and brilliant colors, it has become addictiv to watch! And at 65", it's a perfect size unit for our condo wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV & Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 70" tv, wall mounted by the Geek Squad service team. Quick and professionally unpacked tv & wall mount, attached perfectly to my wall. And removed all boxing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very polite, mounted Tv where we wanted it, hooked all components & devices for us. They answered questions. Very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have time or patience to set up my own system, like most people do yourself a favor and have geek squad do it for you. Can't put a price tag on the sanity saved. They were also very professional knowledgeable and timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon was fantastic! He was extremely helpful and knowledgeable. He continued to communicate with me during the process and went above and beyond to provide exceptional service! Thanks, Brandon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Virtually Seamless process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lester and Steve were professional, respectful and mindful throughout the service. Anyone would be fortunate to have their equipment delivered and installed by these two gentlemen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung outdoor TV is a very high-quality TV in both sound and picture. I highly recommend Samsung for both indoor and outdoor products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Professional Install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a call the day before, the morning of and a call a head of time to see if it was ok if he came early! We were happy to have him show early. He was quick and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an overall great experience and look forward to doing business with them for years to come. Thank you Best Buy

    I would recommend this to a friend
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