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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1209 Showing 24,161-24,180 of 38,694 reviews
  • Rated 5 out of 5 stars

    Excellent Geek Squad Installation and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad technicians that came to install our new Samsung TV did an excellent job. They were knowledgeable, courteous and conscientious in the job. They were also helpful in answering questions we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that delivered and sat up our new tv were very good, professional, performed their job quickly and accurately, and did a great job overall.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Not happy with third party installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t recommend the third party company that installed our tv. There were a lot of problems, one being that they only sent one person to install a 75 inch tv and my husband had to help out! Not cool!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time and did an excellent job of mounting and installing my new 75" television. They even gave me some tips that saved me money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my 83" TV quickly without incident

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to mount my 83" TV quickly and properly, made sure it was working, and even showed me the cool remote control features and stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connection and Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always polite and great to deal with each time they come either to my office or house. They are always willing to help with any questions i might have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted 65 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was timely and professional. Answered all questions and cleaned up area when he was complete. Absolutely no issues and plan to use best buy professionals in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hung a new 75” tv, moved a 55” tv from the living room to the basement and took down the basement tv for recycling. They were in and out in just under an hour. Very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Addy did a wonderful job taking care of our hookup and resolving issues with the operation of our remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast installation and profesional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks amazing. I was very satisfied with the work and about three people showed up and they got the job done supper fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad delivered, mounted, explained how the tv worked and hauled away the non working tv. They were quick, polite, careful and very professional

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so sad that store and geek squad don't communicate...after 3 attempts we finally got this installed... store was told of our unique situation (which was originally done by geek squad) needed 2 people due to being up in the air. very frustrating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    once we got an appointment that part was difficult but once the appointment the techs team that came were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They install my tv very quickly and professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionals workers and was on time, am very satisfied with the work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YESSS..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was free of charge since I have Geek Squad service. Great Technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were quick and set up everything as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad professional job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and did a great job. Wore booties to keep the house clean also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that connected my TV was great. He was curtious and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First class service, very knowledgeable and experts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable and had no difficulty mounting the tv

    I would recommend this to a friend
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