Customer Ratings & Reviews

Geek squad did an amazing job with installing my TV. They took the time to show me features about my TV I was unaware of. They were quick, effective, and professional at all times.

The two gentlemen that mounted our tv were wonderful. They were neat (wore protection over their shoes and cleaned everything up) and helpful (showed us how to use the television and answered all our questions). In addition, they did it with a smile and pleasant attitude.

The gig squad were the ones who installed the TV wall mount and made a suggestion that we switch out the wall mounts because of the new construction good choice the TV looks fabulous sing us the war Cree picture

I needed someone to complete an entire upgrade for my mother's wall-mount TV--remove the TV, remove and replace the wallmount, remove the previous wire wall covers, and replace new wall covers over the new wires. The install team was on time, courteous, knowledgeable, carried spare parts that were needed to adapt the setup, and left everything clean and seamless.

The two Geek Squad team members that installed my tv were excellent. The had their masks, booties and name badges on. They also helped get rid of extra wires I didn’t need. It was a great experience. I didn’t have to ask them to do this or that. They saw it and they did it. I would recommend the service.

The tv delivery and mounting was done all at the same time. The agents that did the mounting and connection picked up the tv and brought it with them. Very professional, pulled up one of my streaming apps so it was easy for me to access.

First I ordered an 82 inch tv. Without measuring the delivery arrived and was too large to fit up my stairs.Charde suggested a 75” tv instead. I was able to order the same make and model, just smaller size. When delivery day finally arrived not only were they able to get to my place within the first 30 mins of the delivery window, but Charde was able to figure out how to get the tv into my apartment (with a near spiral staircase to contend with). After doing so she and her partner not only measured out the best position for my new tv, but took our suggestions into account, hooked the tv up, mounted, centered, leveled, hooked up all my systems including two gaming systems and a surround sound system, and taught us how to use the new television. Afterwards not only was everything perfectly set up and functioning but they cleaned up any trace of a mess you could think of and took the empty tv box with them!!!! I was so lucky to have Charde and her team for both instances of my install and I could not thank her enough for all of her wonderful help!!! She deserves a raise immediately!!!!!

Expert, fast and reliable service, I will do it again.

My TV was mounted professionally and quickly. Well done

I wanted my tv done right so I paid for the service of the Geek squad to mount and install my tv. It was done professionally and quickly and they also set up my sound bar. It was a Sony 75 inch 900. Looks great. They were neat and informative. Excellent for a single female like me. I am truly happy with my Best Buy purchase and service.

The installers were professional, friendly, knowledgeable and did an awesome job.

Perfect setup of 77inch LG OLED and soundbar despite a wall that was resistant to blades. No cables visible and TV flat to the wall

The two gentlemen who came to mount my tv were professional, knowledgeable and courteous. I felt like they were two friends helping me get my TV set up. They weren’t able to drop lines due to where my power outlet was placed, but they did their best to hide the power cords and honestly I can barely notice they are there. Will definitely be using them again!

The agent easily mounted and set up my tv right where I wanted it. I am pleased with the installation. The workers are always careful, polite and friendly. They have not let me down yet!

It is beyond our years to set up new electronic equipment. The installer did a great job and a very neat job. He also explained how to use the TV clearly and exhibited no rush to be out the door even though we were his last customer. It is so different than the old TV with many more features that it is an adventure to learn but we're getting there.

We recently downsized and had the Geek Squad remove a wall mount TV and then install 2 wall mount TV's in our new home. The Geek Squad was on time, did a great job, Hassle Free. When you just don't have the time to do it yourself, Get the Geek Squad to do the install for you. You won't regret it. I had time to work on the other projects. Great team

Tec's Garrett & Adam were very knowledgeable & were prepared for almost any problem! They dismounted my old tv & installed new one quickly & efficiently! They were patient and understanding! They cleaned up after the job.

The technicians mounted my tv prefect an they were very polite ,thank you Best Buy for having great men like them working for your company . Now my daughter wants her tv mounted also . Thank you again I’m enjoying they great work

The Geek Squad (guys) were very professional and knowledgeable. The guys customer service were excellent. They explained all the features on the television and sound bar.

Perfect for mounting your television to the wall! Looks great and works well!