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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1217 Showing 24,321-24,340 of 38,694 reviews
  • Rated 5 out of 5 stars

    TV install and Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second TV install with mount and very pleased with the Geek Squad. They are very efficient and I would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that delivered and installed my TV and wall mount were amazing. They were quick, efficient and very friendly. They made sure everything was installed and set up correctly at the beginning!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just want I asked for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were quick and very accurate!! Made sure to measure / check other side of wall not to do any damage . The height I asked for and they covered there goes while in my home . Awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second time’s the charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an issue with the initial unit, but Best Buy replaced it without hesitation. Good television, great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV Mounting service I received was PERFECT in every way. The techs who came out were professional and met all of my needs. I highly recommend the Geek Squad tech Your; he was amazing and is an asset to this company!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very fast and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very clean, very fast, great communication, understood my components and helped out tremendously. even helped me move out my old equipment in to storage attic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing guys were quick and cleanedup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation guys did a great job answered all my questions and demoed everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Install - Dan is great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad install the TV and I am very glad I did. Dan was great, very knowledgeable. He set everything up including my existing components and everything is working great. Thanks for making it so easy Dan!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV delivery and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time and installed my Samsung Frame 65” TV. They were knowledgeable and professional. I would recommend the Geek Squad team..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service I’ve gotten externally in a while. I usually would do it myself but the large TV was limiting my ability to do it without assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full motion mount was installed with not issues; new 60" TV installed and connected to all my devices. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and awesome technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service excellent technical performance polite and cordial I will be happy to refer to my family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our service agent did an excellent job of mounting both our tvs! I would highly him. He was very competent and extremely personable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful knowledgeable young man! Smart and mounted big tv on the wall with confidence and ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were fast and efficient!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were friendly and answered all my questions with no issues. Would def recommend going forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fellas know their stuff! In the time they had our TV hung and turned ON we would have still been unpacking! Was way too big for my hsband and I to handle. Best money spent... save alot of headaches...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In and out, im about 20 mins. Great job, but it was the fastest I ever spent $250.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    President

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys we the best ! Came in . Did the job and left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installers were on time and very professional, The install was quick and clean, my 65inch TV looks AWESOME on my wall...Thanks

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Geek Installed my 75 in Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were very attentive. Michelle was great in explaning what would work and what wouldnt.

    I would recommend this to a friend
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