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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1218 Showing 24,341-24,360 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad TV delivery and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time and installed my Samsung Frame 65” TV. They were knowledgeable and professional. I would recommend the Geek Squad team..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is fast and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work and customer support ! Highly recommended.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    only average

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to call back the tech (Tray) to program the remote and he was not able to recognize that the cable box went thru the VCR until I mentioned having to turn to channel 3 on 1 remote and play on another. Tray also did not measure/tell me that the cord from the TV to the extension cord was "a little short" and needed "to be raised up". He went to look for something in the TV box he had offered to dispose of to use. I looked at the connection, unplugged from the extension cord and plugged directly into the wall. No problem. Why did Tray ( and I hate to say it) not think of this as the "expert"? I could go on, but let me say your "customer service" team was also lacking in acceptable customer service. Just a personal experience observation ……

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV. They were knowledgeable and quick. Most importantly they came on time and finished in a timely manner and didn't hold my day hostage. Plus the techs were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our service agent did an excellent job of mounting both our tvs! I would highly him. He was very competent and extremely personable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 out of 10 service. Very professional and everything was done just how I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Techs are the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He mounted and connected all my devices and helped to set up the remote for the speaker button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just want I asked for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were quick and very accurate!! Made sure to measure / check other side of wall not to do any damage . The height I asked for and they covered there goes while in my home . Awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek S. Installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was professional and knowledgeable, regarding the install. And set up of out tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that delivered and installed my TV and wall mount were amazing. They were quick, efficient and very friendly. They made sure everything was installed and set up correctly at the beginning!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rep.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roque did a perfect, precise mounting of the tv(s)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very fast and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very clean, very fast, great communication, understood my components and helped out tremendously. even helped me move out my old equipment in to storage attic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV Mounting service I received was PERFECT in every way. The techs who came out were professional and met all of my needs. I highly recommend the Geek Squad tech Your; he was amazing and is an asset to this company!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, knowledgeable and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, knowledgeable and efficient - help connecting and setting up tv options was great and informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation was completed nicely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came through with the most impressive service. I appreciate them for their work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TotalTech is the best. They warranty for two years but the best part I think is that they will install item for free. Worth it right there!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful installation!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TotalTech is the best. They warranty for two years but the best part I think is that they will install item for free. Worth it right there!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation went extremely well with any concern.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vanessa - ( Geek Squad ) did an outstanding job of installing the Smart TV. All went exIceptionally well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Install - Dan is great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad install the TV and I am very glad I did. Dan was great, very knowledgeable. He set everything up including my existing components and everything is working great. Thanks for making it so easy Dan!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting bracket fits TV close to wall for elegant look. Geek Squad accomplished professional installation in reasonable time. Thanks.

    I would recommend this to a friend
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