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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1219 Showing 24,361-24,380 of 38,694 reviews
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with the quality of service. The Geek Squad is what makes BB different and better than other retailers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Install!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad guys were awesome, arrived early and were super helpful with any questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3rd party install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service man did a great job and mounted the 65” TV above fireplace all by himself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installers were on time and very professional, The install was quick and clean, my 65inch TV looks AWESOME on my wall...Thanks

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Geek Squad effective in installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job. Our representative was super helpful and did a good job of communicating throughout the process!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad expediate installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and setup al my devices in a very professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and helpful.They where on time and explained what and why they where doing what they did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fellas know their stuff! In the time they had our TV hung and turned ON we would have still been unpacking! Was way too big for my hsband and I to handle. Best money spent... save alot of headaches...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Good quality and was safe installing my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly & professionall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did an amazing job as always. They kept me informed, showed up on time, did the work quickly and with the upmost quality. Totally worth the price for the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service, Real Pros

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team did a great job of mounting my 65" Sony. Well worth the money to do it right. They know exactly how high to mount and made sure it was just the way I wanted it. So happy with my new tv,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over decent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came on time and very friendly. They set up very quick and connected to every thing that needed to be connected. Could have put a cover on wires to give a finished look but they did tie the wires together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Did A Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad provided exceptional service. They mounted a Sony 75 inch tv in our master bedroom in less than an hour and cleaned up before they left. We will be using them again!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told that witb tbe mount that I bought they couldn't guarantee that the TV would be level, and it isn't. They tried to upsell me to a different mount that they had in the van, and that mount could guarantee a level TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dissapointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess good and bad. Overall, didt a good job. However i bought a nice universal mount with full motion, They did not want to use that one because it would of been harder to install on the wall.. So if we wanted it done right then, we had to buy there mount off the truck at a higher price. So wasnt really pleased with that. IT was for my son, or i would of sent them on there way and they would of had to drive back out. Would of just cost geek squad more money for a return visit,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount installed by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents fixed the mount nd installed the TV quickly and professionally. The Geek squad is really professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They guys they sent were awesome. Total pros!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys showed up to mount a tv but I didn’t realize I needed a bracket to mount my Sonos soundbar. One of the guys had the part in his truck. They set it all up and were on their way in 45 min.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed this quick and easy and makes my tvs look beautiful on the walls. They stuck to their time slot and were super professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku TV mounting and set uo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad tech squad was amazing!! Two thumbs up. Very professional and knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived on time and mounted my tv and connected all devices. He asked me how high I wanted the tv on the wall before he put it up. He was very nice and professional.

    I would recommend this to a friend
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