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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1221 Showing 24,401-24,420 of 38,694 reviews
  • Rated 5 out of 5 stars

    Happy Geek customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team installed my tv. They even set up with existing equipment bought previously from Best Buy. Be sure to add service plan to your new tv purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was installed in less than 30mins. The men took their time and made sure they knew exactly what I wanted. I love my newly mounted television! Will be using them again soon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS installed all my audio devices perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected the rear speakers of my Bose System, the rear speakers through a wi-fi device, corrected the previous universal remote installation, also mu bose headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have aphasia and can't write for long but I got to say that they did excellent job installing the TV on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They squad knows their stuff! Three large screen TV set up perfectly This was very important part of our purchase and was more valuable than the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were able to mount the TV quickly and professionally. It was worth the money to have it professionally mounted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes very Quick

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All was connected nice job and friendly and cleaned up after his job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Agents … Above and beyond.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agents went above and beyond with setting up the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Hanging The TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for being so prompt and professional, it was such a smooth process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Text wife install TV and sound system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were very professional. Did a fantastic job on selling up the TV and sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, prompt, efficient and friendly. A great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and friendly. We've never been disappointed in the services of geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb installation service. Excellent communication and fast service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The GS Mounted the Big Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an outstanding job mounting and getting the tv ready for us to use.!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and professional service. Arrived on time. Communicated in detail. Done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful and accommodating. Everything was taken care of in a professional way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Perfect. Everything I needed!! Glad I bought it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent home assistant program, they could you before to confirm hours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installed my 75 in tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my tv and connected my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Delivery and TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Team was very professional, timely and knowledgeable about my install! Thank you, thank you!

    I would recommend this to a friend
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