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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1225 Showing 24,481-24,500 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents mounted my Tv and adjusted it perfectly, cleaned up the trash and took it away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert installation with eye for detail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents arrived on time. The agents displayed excellent team work. They were well prepared and each appeared to have predetermined responsibilities. They were very precise and strived for perfection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and friendly service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job mounting the TV. Were efficient and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This individual did a great job on one TV. Sadly he couldn't mount our new Sony where we wanted due to the construction of the wall. We had to do it ourselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Porfessional Technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very friendly, courteous and professional. They were focused on making sure that I was satisfied with the service, I very much appreciated their approach.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excels, once again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! Couldn’t have asked for anything better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice and resistant support. Excellent work provided by the team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out were friendly, and thorough. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were very nice and did a great job im very happy with the work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for new TV purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have my TV mounted, but I did get setup with Blu-ray and DirecTV. It went great. I was informed of what was being done and provided training/instructions on operations after the setup. Geek Squad, Great job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a great job of giving me a small window for when they would arrive and keeping me updated the day of. They were very professional and made wall mounting a TV a smooth process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT SERVICE Came earlier then expected which was awesome. Willing to accomodate me. Neat clean and thourough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation technicians were great. Hung tv and cleaned up all mess. Made sure I understood the operation and answered all my questions. I felt it was worth the extra cost for the quality service provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install crew.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and polite. Gave me tips on xfinity usage that I hadn’t learned in 5 years of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honest Geek Squaders!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came, as scheduled,...and said, "wait, your walls are too fragile,...to presently hang this TV." I told them, shortly,...we'd be moving! They were helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These men are great, they went above and beyond what they had to do. They were courteous,, professional and very pleasant to talk to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and knowledgeable installers. Followed up immediately on an sound problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was awesome mounting my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was so professional and very respectful of my house while installing mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I watched as the agents quickly installed my new TV and soundbar, programmed the remote, and updated the software. Excellent work! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job setting up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was prompt, courteous, and professional. Did a great job setting up the TV.

    I would recommend this to a friend
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