Customer Ratings & Reviews

The Geek Squad came, as scheduled,...and said, "wait, your walls are too fragile,...to presently hang this TV." I told them, shortly,...we'd be moving! They were helpful!

Great customer service and they care about them customers

Our Geek squad technitions were the Best. They installed and setup flawlessly!

I watched as the agents quickly installed my new TV and soundbar, programmed the remote, and updated the software. Excellent work! Thank you!

The agent did and amazing and clean service mounting my television and did a quick service

Agents were very helpful. Answered by questions. Arrived on time. Cleaned everything before leaving.

They installed a mount for our new 86" tv and reconnected our recover to everything. Both guys were outstanding!

Very professional and experience. They answered our questions and understood our concerns.

They couldn’t install my mount over my fireplace couldn’t find the studs and neither could I all good very nice and professional young men

We added 2 smart tv's to replace older ones that were not capable of streaming. The installers completed their work in a timely fashion and completely satisfactory result.

The agent mounted my TV and was very knowledgeable about the operation of the TV and remote control. Thanks guys.

When I came in to get information on mounting my TV, the guy I spoke with was very helpful. My concern was that I wanted the TV mounted with all the cords hidden. He directed me to an installation package I would need as well as a TV mount. Fast forward to installation day and the installers have already drilled holes for mounting and inform me that the HDMI and optical cables can be hidden, but not the power cord unless I "buy up" to the package that will provider this service. This seems like ambush sales tactics. I knew what I wanted the finished product to be so if I was made aware of this in store it wouldn't have been a big deal. Otherwise, the installation looks great.

My tech, Mark, mounted my newly purchased 4K tv, along with a fire stick and sound bar meticulously along with a comprehensive tutorial on how everything works... Much Appreciated!

Everything when like clock work - technicians right to work with head all the equipment - they were on time -

efficient and professional team. They arrived on time and promptly started and installed as well.

We had the Geek Squad deliver and set up our new TV. They also moved our old TV to the Master Bedroom and set it up. They then moved the old TV to the Guest Bedroom and set it up. Thus the Musical TV's.

the agents mounted my tv's and hooked all the connections.

The Greek Squad Service was Great and they was very helpful explaining how to use everything. So glad I had Total Tech with them well worth the money.

The TV is slightly mount higher compared to the size of the room. It needs to be lowered few inches

Louis and his assistant were fantastic. They were careful from start to finish and very communicative, which was great. Explained everything in detail. Fantastic service. Thanks Geek Squad and Best Buy!