Customer Ratings & Reviews

Quickly setup my tv and did it the right way this time instead of putting it ontop of my sound bar like the last people did.

The agents mounted 2TVs and took down another TV. Clemente and Stephanie did a great job. They’re professional, thorough and knowledgeable. They’re also nice people. Good hires!

On Time, courteous, informative, helpful! What more can you ask for

My installers were very friendly, accommodating and efficient.

Highly recommended. Fast. Friendly. Knowledgable. Great crew at the Auburn Best Buy!

The Tv was defective but Best Buy made the replacement very easy and the Geek Squad came back to replace it.

Very sturdy love this for my living room i can move the tv if i ever rearrange furniture

Works as designed, moves very easy. Will buy another o e for the tv in my room

They were on time, professional, and they knew what they were doing. Thanks...

My entire experience with Best Buy and the Geek squad was outstanding from start to finish. I would highly recommend both for your purchases and IT support.

The Geek Squad was great! They delivered and mounted my new 85” Samsung on the wall, hooked up the sound bar, all devices and made sure everything was working perfect.

so far all the geek squad guys that have come to my home have been knowledgeable, clean and courteous, most of these guys could start their own service, but good for us that best buy seems to recruit good people

The Geek Squad guys REALLY Know Their Job. They were here on time; Unpacked the mdse., Had it installed, fully set-up; programed, Working GREAT, Mess all cleaned-up, & leaving, in about an hour.

Geek squad refused to put new mount up on brick. Connected speakers but did not put in back of tv but in cable. Cannot get sound for youtube or facebook. Said didn't have a long enough cord but went down to other tv and found it. Said we didn't need it that for our purposes the cable was good enough. Sound not in sync and can't adjust with cord in cable box. Can't find the hole in back of tv with current setup. Seems the team does not receive the copious notes left for them so they arrive not prepared to do work. would like to get the sound hook up changed. after several cancellations finding the situation interminable

Set and install went perfectly. Very polite and kind installers

The Geek Squad did an outstanding job of unboxing, mounting, and setting up my new Sony 55” TV and AVR system. I highly recommend this service.

Very pleased with the technician who mounted our new 75" TV on a new wall mount. He was very professional, friendly, and worked efficiently. Worth the money so I didn't have to deal with the hassle.

On time and professional service. Mounting was secure and team was polite

The Geek Squad service help me make my living room into a theater. I would recommend them to my friends and family. They are number one and are very courteous. Fast and friendly.

Excellent custoner service, friendly and experts at their jobs.