Customer Ratings & Reviews

these 2 guys were great! So helpful. showed us how to use the remote. Gave me his phone # to call him if I had any difficulty. They mounted our tv to wall, in minutes, which would have taken my husband and I hours to figure out. Now I know it won't fall off!

The Squad was so quick , professional and connected everything to the new tv. I loved the teamwork to vacuum the dust from drilling for the mount. I didn't expect them to reconnect all the devices and set up the tv, but they did and checked to make sure everything worked.

My first use of Geek Squad to come into my house and the Tech did a fine job. He took our new 4k TV and mounted it right where we wanted, he took the time to ensure he made a minimum of mess and clean up after he was complete. He helped to get the TV connected to our WiFi and was very knowledgeable. We will no longer be hesitant to use Geek Squad again.

Perfect setup of 77inch LG OLED and soundbar despite a wall that was resistant to blades. No cables visible and TV flat to the wall

WOW, just wow! The technicians were very punctual, professional and knowledgeable! Not to mention that they were very helpful and polite. I couldn’t be happier with them

Arrived at scheduled time, took time with wall mount to ensure it was exactly where I wanted it, cleaned up after drilling, took care with mounting and then attached an older sound system, blue-ray, & cable and programmed TV for best picture & sound. Also programmed all devices to be used off of cable remote only.

The tech support agent did an excellent job. You couldn't tell the television had been mounted it looked perfect. He was fast and did not leave a mess. I wish all technicians were as good.

I was very impressed by the knowledge, efficiency and friendliness of the Geek Squad crew, headed by Rob, who came to mount and set up my new Frame TV. Rob called the day before to get details of what they would be doing when arrived, and led me through what I had to do in preparation for their visit. On the morning of, they arrived as scheduled and I had a beautifully set up Frame TV by the time they left. Rob answered all questions and gave his phone number to call if I had any additional questions after they left. I was very pleased with the service!

I’m always worried when someone comes to work on the house. Geek squad always sends out nice and competent people who do great work. The man who installed our TVs took a real interest in the job and it turned out great. Worth every penny!

The Geek Squad did an excellent job with the hookup and hanging of my new entertainment system. The TV was put in perfect and the sound bar and subwoofer works great together. They explained everything and showed us how to operate the system.

Great service, on time and arrived earlier than expected! They were very professional and I highly recommend for future installs. They not only setup the TV, they also make sure its programmed to your liking and answer any questions you have.

FANTASTIC TEAM that came out to put up the two tv's. They where friendly, knowledgeable, efficient. The tv's look AWESOME. Thanks guys!

I believe this was for the mounting on a floor stand that I provided, and delivery of the Best Buy Brand 55 inch TV and set-up. I have five TV’s in my home, and three have been purchased (Samsungs) mounted and set up by Best Buy. Being a total tech member makes the transactions go smoothly and efficient.

I have used Geek Squad services a number of times over the years. I have always been completely satisfied with their work and this most recent service is no exception. The technician Dominic was prompt and and very knowledgable. He was friendly and answered what questions that I had.

Agents called when they were about half an hour away. Arrived on time , were very professional and friendly. Installed, took time to show me how to operate, and cleaned up when they were done.

Geek squad came and mounted my big screen TV to my wall- they did a great job!!! Communication was excellent about arrival and they were on time! Would definitely recommend Geek squad to mount tv- I did also purchase the in wall mount kit which is a must have!! Looks great!!!

The mounting service was excellent. They were professional, timely and overall it was a great experience. We had a tilting issue and the technician met with us right away and showed us how to adjust the tilt if it happens again. We will definitely be using Best Buy in the future for other mounting needs and services, thank you!

Excellent service today we had Josh , last time we had Matt and Angel for installing and hanging our 55 inch TV . They were so thorough , efficient and extremely knowledgeable. When we bought the TV we thought the install price seemed a bit high, it after our experience it was worth the money. You are lucky to have such wonderful employees

We actually had a contractor come (rather than direct Geek Squad employees). The time scheduled was slightly off. Store repeatedly gave me the time "between noon and 4pm", even still repeating it after the end time of 4pm. The contractor called about 5 pm (turns out his afternoon hours always go thru 5pm (not 4 pm), he did arrive before 5:30 and had the installation done within a couple hours. His work was fine, he knew what he was doing, and answered questions for us. My issue is not with him or his work, but with the store on the mis-communication of timing. I was ready and waiting at noon (the beginning of the mentioned time), and 5 hours later, I was still waiting. Need to narrow the time frame to 2-3 hours, and actually have the contractors on the same time basis as the Geed Squad direct employees would be.

First of all, they call you with an ETA and are on point. So professional, knowledgeable and kind, taught me how to use the remote with all of its features as well as how to move the TV around with the full motion wall mount. The set up looks so good, I forget that it's my living room and not a showroom display. Thanks again!!