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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1230 Showing 24,581-24,600 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy. Completely thorough and clean. Went above and beyond to ensure exceeding our expectations. Would use them for any kind of installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assists

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful supervisor. Polite & patient delivery / set up personnel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was efficient, on time, knowledgable and polite. Couldnt ask for better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My beautifull Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely Love my new tv is perfect and the guys in the store are awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    would use again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the total tech support is a bonus as the costs to have stuff done are low. my only issue is that the sales staff arent as knowledgeable as the tech so i ended up having to purchase stuff from the tech and returning stuff which i didn't need which is a customer service nightmare

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, they knew what they were doing, quick and excellent customer service .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great at there job. Knowledgeable and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great TV.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very pleased with the quality of this TV. I woukd recommend this TV to everyone looking for a fantastic product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both agents were prompt and efficient could not have been any nicer or efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount. Glad I picked this one. Will have Geek Squad install another tv...just waiting for the next sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my TVs, helped us with programming the remotes, and followed up the next day. Excellent customer service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installers are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it may say free for 55” and smaller, it may not be if you cannot schedule it online. Was not able to schedule it online and when I went into the store, I was charged $179.00 for the 25 minute job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All out TVs got put up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service comes with perks that come in handy in our bugger home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation by excellent installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installer. Super suggestions, set-up and explained usage questions. Very efficient but not rushed. Left with place totally clean Great kob.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation was perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team did a good job mounting my TV. They were on time and the installation was fast and excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my tv with care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad guys mounted my tv with care connected to my devices. observed the covid guidelines with respect patiently educated me on how to use my new tv professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew installed the mounting bracket, hooked up connections and mounted our older 60 inch TV. They made sure it was working correctly. I only had to enter logins for accounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting my TV! I will definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were quick and efficent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowlogeable at installing my tv. They were on time and helped me understand my new set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install! Thank

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a very nice job at putting up my TV. They tidied up well after themselves and hauled away the damaged tv.

    I would recommend this to a friend
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