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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1236 Showing 24,701-24,720 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek squad installed our new smart tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs mounted our new tv to the wall, were able to hide the wire from the cable box and instructed us on how to use new smart tv. Very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jared was on time, professional and got the job done quickly and perfect;ly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional install, done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent Adam delivered my TV, installed on wall with my purchased Senus mount , Great Professional work, Enjoying my new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted tv and did a good job. Sturdy mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and the set up didnt take very long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have said it more than once but Geek Squad is not the same in every town. Moving from another location in Florida with a terrible Geek Squad I was HAPPY to find that Gainesville has the BEST by far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV’s and saved me money by installing a mount that stays put( and that is all i need)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The ONE to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is awesome. I would recommend this to anybody. It has more features than I could shake a stick at :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was efficient and patient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vinnie and his asst. arrived on time, waited while the Samsung rep. worked on my tv, answered my questions, and did a fine job dismounting and mounting my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a nice and helpful technician set up the tv. He was very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable installer and very patient educating us about operations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great that delivered the tv it just was broken when they took it out of the box and still hasn’t been replaced from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV wall monted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys put up the TV mount and connected my dvd player and receiver/amp. Good job, professional, and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out to mount our new tv were awesome! Super fast, super helpful and had lots if tips for optimal performance!! Have 2 more tvs to mount and we'll definitely be calling them back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cory and his team mate were very professional and knowledgeable. They also provided amazing customer service and make everything look so simple. The service was definitely worth paying for. Saved me all the hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV instantly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got it mounted within 15 Minutes! Mounts are pretty solid to hold such a largeTV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, friendly service !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These 2 guys did a great job installing a 65" TV, wall mount system and hooking me up with cable, my blu-ray player and my sound bar. They explained everything and did a great job cleaning up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was an awesome installer with loads of experience to pass along.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were both professional & polite. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was phenominal. Their communication is top-notch and being in the client service industry myself, this says a lot.

    I would recommend this to a friend
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