Explore the latest Back to School techShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1237 Showing 24,721-24,740 of 38,694 reviews
  • Rated 5 out of 5 stars

    Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a phenomenal job installing my tv. They were fast and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service I would highly recommend them they’re efficient too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great that delivered the tv it just was broken when they took it out of the box and still hasn’t been replaced from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was efficient and patient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vinnie and his asst. arrived on time, waited while the Samsung rep. worked on my tv, answered my questions, and did a fine job dismounting and mounting my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 2 TVs quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs installed my 2 TVs and connected all necessary devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad professionally mounted my TV.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian and Nick did a good job mounting my TV above the fire place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a great job and gave me a quick rundown on what they will be doing and how things operated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad done a great job, delivering the TV and hanging the 65" TV on the wall. Done a fantastic job at getting the mount height and level of tilt correct. Was able to answer any questions I had. I was impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was phenominal. Their communication is top-notch and being in the client service industry myself, this says a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ----------------------------------------------

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done a great job and fast---------------------------------------------------------------------------------

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job. )))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 85" TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. The team was prompt, polite and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The BEST

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have said it more than once but Geek Squad is not the same in every town. Moving from another location in Florida with a terrible Geek Squad I was HAPPY to find that Gainesville has the BEST by far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and setup was very smooth except they were very late on appointment time but the driver at least called.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy stands behind their product.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was kind, personable, instructed me on their use of the equipment, I had me sign up for next flex.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation of my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and answered all my questions. Both Billy and Patch are excellent technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and patient while answering all of my questions. They made sure that I like the position of the tv before mounting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad Installed & mounted tv with soundbar professionally. Appreciated their time spent explaining TV remote & usage with internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out to mount our new tv were awesome! Super fast, super helpful and had lots if tips for optimal performance!! Have 2 more tvs to mount and we'll definitely be calling them back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked fine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine when hanging the TV, when installed. OK

    I would recommend this to a friend
Sponsored